Published by Babygogo

contact Babygogo Parenting - Baby Care Chat with our AI-based Ba Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Ba?



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Why chat with our AI Ba Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Ba.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact Babygogo Parenting - Baby Care image 1   contact Babygogo Parenting - Baby Care image 2


What users are saying

1. I need this resolved asap!Though mommies have a platform to share over here i feel happy ...but app needs still more clarification for usage.. it looks very clumsy and confused to use ...I have using this app 2years i uploaded all my baby growth in this app only ,now the app does not work check it out i have installed from another phone also the app didn't loginIt is an amazing parenting app providing me solutions on daily basis based on my kid's growth.

2. What use this app would ever have if it cannot store the data? Stay away from this app.Its amazing app but sir i was using this app for a long time but iv changed my mobile set and shifted all apps in it but when iv entered the user name and password for babygogo app it gives the error that " app is not setup.

3. and the contests they conduct which makes me update myself and i feel that im on my school and college competitions😋 that keeps me energetic thank u babygogoFor the parents who have nobody to talk to And don't know what to do with your kid's needs... Or have lots of people with their lots of opinions and can't choose the right one.... This is for all.

4. " what dose ot mean and how can i get permission to access my account on babygogo? Kindly solve my problem as soon as possible.its an awesome platform for every parents.

5. Parents on the app are pretty pretty supportive and always there to help out 🤗♥️Every time I open the app, it says error in fetching.

6. and it feels great to share and help with my experience and knowledge to other new parents.

7. I was using this app to record Vaccinations for our both kids and after using for long time, suddenly one day, they lost all the data.

8. Now not able to log into my account as I am not getting OTP to my registered mobile number.

9. Pleasd try again...Great app for parents and their children.

10. Switch to a registered test user or ask an app admin for permissions.

11. Good and prompt response with everyday new learning and information.

Steps to Troubleshoot & Fix Ba Issues

1. Fix Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ba: Restarting the app will resolve most errors.
  2. Update the Ba App. Here is how:
    1. On Android goto PlayStore » Search for "Ba" » Open Babygogo Parenting - Baby Care » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ba » click "UPDATE".
  3. Clear Babygogo Parenting - Baby Care app cache: Clearing cached data will force your app to retrieve the latest data directly from Ba servers.
    1. On Android, goto Settings » Apps » Select "Babygogo Parenting - Baby Care" » click Storage » click "Clear Cache".
  4. Check Ba app permissions. If any of these permissions required to use your device's features are disenabled, Ba might not work.
  5. Uninstall and reinstall Ba. If nothing else has worked, completely uninstall Ba then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ba not working


2. Fix Ba Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ba not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ba may not be able to connect to the Internet when running in the background.

Reported Issues

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