Published by Parents2ParentsApps on Dec 12, 2023

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Why should I report an Issue with Sound Sleeper - White Noise?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Parents2ParentsApps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Sound Sleeper Customer Insights

1. Download you won't be disappointed.My sister-in-law suggested this app we used it for putting the baby to sleep in the car to start and it progressed into sleep training with this app, it has been going awesome especially since he's been familiarized with the sound I just decided to purchase the premium with the extra long fade out and the extended sound time super excited to try it out and not have to sneak into my son's room to turn it down slowly.Was an amazing app.

2. it works so well I've never felt the need to try any of the others.AMAZING Had this app for a LONG time, and now my children sleep in their own room and no longer need it, I use the "thunderstorm" noise to help me get a deeper sleep.

3. The hairdryer and vacuum sounds are amazing, they're not on a 30 second loop like most of the rubbish on here and even with the free version you can listen for an hour which is more than enough to help you nod off.

4. Didn't automatically share the full version licence (for unlimited sound playing time) with family library, but the developer was quick and responsive to resolve.

5. Great value for money and worth buying for the no ads and continuous play.The best appof it's kind by far!! And Iknow what I'm talking about.

6. I understand this is a security issue but the listen feature no longer works and will only play for 10mins.

7. I purchased the option to play continuously, it worked well for about 6 months and now randomly has stopped working - turns itself off randomly.

8. With my first child it helped her relax and fall asleep till she was about 3 months, with my second child it seemed to help him even later on, about 6 months or so.

9. I used to recommend this app but now I tell people to avoid it.We downloaded and tried this app when my daughter was a newborn as she didn't sleep very well.

10. This is an infuriating issue as it wakes my baby when the sound goes off.

11. thank you very much!Turns off despite continuous play being set.

Steps to Troubleshoot & Fix Sound Sleeper Issues

1. Fix Sound Sleeper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sound Sleeper: Restarting the app will resolve most errors.
  2. Update the Sound Sleeper App. Here is how:
    1. On Android goto PlayStore » Search for "Sound Sleeper" » Open Sound Sleeper - White Noise » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sound Sleeper » click "UPDATE".
  3. Clear Sound Sleeper - White Noise app cache: Clearing cached data will force your app to retrieve the latest data directly from Sound Sleeper servers.
    1. On Android, goto Settings » Apps » Select "Sound Sleeper - White Noise" » click Storage » click "Clear Cache".
  4. Check Sound Sleeper app permissions. If any of these permissions required to use your device's features are disenabled, Sound Sleeper might not work.
  5. Uninstall and reinstall Sound Sleeper. If nothing else has worked, completely uninstall Sound Sleeper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sound Sleeper not working


2. Fix Sound Sleeper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sound Sleeper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sound Sleeper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sound Sleeper may not be able to connect to the Internet when running in the background.

Reported Issues