Published by Solid Starts on Nov 6, 2024

Report an issue with Solid Starts.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Solid Starts: Baby Food App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Solid Starts to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Solid Starts: Baby Food App image 1 contact Solid Starts: Baby Food App image 2

Solid Starts Customer Insights

1. I'm constantly logging out, there's always an error appearing on the screen that doesn't allow me to add new foods,... The knowledge and info accessible on the app is amazing and a true service to all the parents, but the paid version its not worth it.I'm also one of the people who paid for this app and getting frustrated by the bugs.

2. From the recent update, there are small bugs that make the experience frustrating all around: sync errors with the food tracker, lags in-between switching from different allergen categories, lags in the search bar.

3. I have bought the all access pass and it is worth every penny and then some! Recommend to all mamas, new and old, and to all who take part in children's mealtimes.This app was awesome and helpful for a couple weeks after I paid for it, but now I can't even open it.

4. I Unfortunately joined right around the time of the Spanish version rollout that I guess caused a ton of bugs so maybe my experience has been worse than most but the bugs don't stop coming.

5. Updated to 3 stars but I have had too many struggles with this app over time (black on black text, getting sent random places when clicking on things, etc) to rate it higher.

6. All of the comments from Solid Starts on other users' negative reviews saying "the app is all fixed now," is especially confusing and frustrating.

7. I'd like a refund for my yearly subscription ugh since I am not using anymore Edit- after another Uninstall and reinstall it worked..then stopped again :(Updated review: app has completely ceased to work.

8. What an absolute game changer! Starting solids has become so much easier, less stressful, more fun, and baby is the best eater! My oldest, who had become quite the picky eater, is also making improvements as an added bonus.

9. I love the concept behind this app so it's especially unfortunate that every other week there's a new reason it doesn't work.

10. I paid for a year for an app that just doesn't work.

11. I've not gone in months without an error saying it doesn't have my list saved.

Steps to Troubleshoot & Fix Solid Starts Issues

1. Fix Solid Starts Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Solid Starts: Restarting the app will resolve most errors.
  2. Update the Solid Starts App. Here is how:
    1. On Android goto PlayStore » Search for "Solid Starts" » Open Solid Starts: Baby Food App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Solid Starts » click "UPDATE".
  3. Clear Solid Starts: Baby Food App app cache: Clearing cached data will force your app to retrieve the latest data directly from Solid Starts servers.
    1. On Android, goto Settings » Apps » Select "Solid Starts: Baby Food App" » click Storage » click "Clear Cache".
  4. Check Solid Starts app permissions. If any of these permissions required to use your device's features are disenabled, Solid Starts might not work.
  5. Uninstall and reinstall Solid Starts. If nothing else has worked, completely uninstall Solid Starts then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Solid Starts not working


2. Fix Solid Starts Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Solid Starts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Solid Starts not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Solid Starts may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want to cancel subscription. I have tried to cancel via ISO profile setting but do not have a cancellation option only renewal, which I find extremely odd. I have also tried via app profile which also only allows renewals. You should fix this issue because it seem sketchy on your company’s end. Please just cancel my renewals or I’ll have to report fraud through my crecard when it processes on 12/3/23

    — by Stacy Frawley 1 year ago