Published by Norgeskart on Aug 23, 2024

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Why should I report an Issue with Norgeskart?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Norgeskart to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Norgeskart Customer Insights

1. Downloaded maps not so useful because it was difficult to choose adjoining areas to download and too time consuming to download the complete cruise route.

2. one nit: some of the trails are visible only on a veey large zoomA bit basic, but functioning well.The downloaded offline maps didn't work offline.

3. (Possible to download multiple areas though)Great map, just the names of peaks are too small to read sometimes, and I would love more altitude elevation numbers as I have to always count the lines almost from the ocean.

4. Fortunately good WiFi was available on the ship so I made good use of online maps over the whole route.The maps are highly detailed and up to date.

5. Fixed (max) size/aspect ratio/orientation of offline maps makes it a bit cumbersome for certain areas.

6. I work with Air Traffic Services, and it's a great app to have when a local pilot gives you a position report of a very local placejust started using it but so far does all the rolight things.

7. But overall best map for Norway!The sea maps were very useful on a recent coastal cruise.

8. Some trails no longer exist, but I think that's the case for available paper maps too.

9. Good maps (from kartverket in Norway).

10. The satellite photos are ridiculously outdated, like from 2011.This app has an amazing level of mapping details in it, with multiple viewing layers.

11. The search function for location names is a nice touch.

Steps to Troubleshoot & Fix Norgeskart Issues

1. Fix Norgeskart Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Norgeskart: Restarting the app will resolve most errors.
  2. Update the Norgeskart App. Here is how:
    1. On Android goto PlayStore » Search for "Norgeskart" » Open Norgeskart » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Norgeskart » click "UPDATE".
  3. Clear Norgeskart app cache: Clearing cached data will force your app to retrieve the latest data directly from Norgeskart servers.
    1. On Android, goto Settings » Apps » Select "Norgeskart" » click Storage » click "Clear Cache".
  4. Check Norgeskart app permissions. If any of these permissions required to use your device's features are disenabled, Norgeskart might not work.
  5. Uninstall and reinstall Norgeskart. If nothing else has worked, completely uninstall Norgeskart then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Norgeskart not working


2. Fix Norgeskart Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Norgeskart be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Norgeskart not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Norgeskart may not be able to connect to the Internet when running in the background.

Reported Issues