Published by iJoysoft on Jul 19, 2024

Report an issue with Web Browser.
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Why should I report an Issue with Web Browser - Secure Explorer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of iJoysoft to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Web Browser - Secure Explorer image 1 contact Web Browser - Secure Explorer image 2

About Web Browser - Secure Explorer

1. Web Browser Lite is an ultra lightweight mobile browser and web explorer which can give you rapid browsing speed and secure surfing experience.

2. Web Browser Lite can protect you from malicious threats and protect your privacy.

3. One of the Most Trusted Browser for Privacy. - Incognito browsing.

4. Private browse the web without saving any web surfing history. - Sharing - Super-easy and intuitive ways to share mobile contents through Facebook, Twitter, Email, SMS and other social media channels.

Web Browser Customer Insights

1. Total fraud.I got to admit mostly on my Google Chrome fan but you guys are pretty good I think you guys should make more settings available like grown does you know with option to import import import everything from chrome and everything I think you guys should add more safety features and everything and I think you guys should make it as light as possible at the same time thank you for all you do God blessLive in a rural area using a straight talk phone w/Android.

2. If there's a problem with the internet, you can't see what the tabs were before they automatically became erroredDumb chen does not allow removal of google search embedded in Web Browser app.

3. ThanksYes I would like to know where my bookmarks are what are they under Is a good app but I cannot find my bookmarks and I would like to know where they're at thank you,..... Cannot find my bookmarks where are they what would they be under used to I could find then they were in the menu now they're not......................Seemed like a nice browser but full page ads no thanks.

4. There is one thing need update, all web box has the same figure same logo which is google may be for your app business.

5. There is one thing need update, all web box has the same figure same logo which is google may be for your app business.

6. When downloading a file and ur Data runs-out or a Network problem occurs, The app won't even automatically pause the download file but rather it will cancel the progress and make you to roll over and start from the beginning.

7. Terrible app everytime an Ads pops up and won't allow me to download a file, Too much bugs and if one is not smart enough you will end up wasting ur Data.

8. Select default browser does not work.

9. Browser is just as fast and as good as the more popular browsers I have tried.

10. This app has terrible bugs and glitches, Highly Not recommended 🚫🚫🚫🚫Often closes all the tabs upon switching apps.

11. This app advertizes that "Web Browser" is a search engine.

Steps to Troubleshoot & Fix Web Browser Issues

1. Fix Web Browser Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Web Browser: Restarting the app will resolve most errors.
  2. Update the Web Browser App. Here is how:
    1. On Android goto PlayStore » Search for "Web Browser" » Open Web Browser - Secure Explorer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Web Browser » click "UPDATE".
  3. Clear Web Browser - Secure Explorer app cache: Clearing cached data will force your app to retrieve the latest data directly from Web Browser servers.
    1. On Android, goto Settings » Apps » Select "Web Browser - Secure Explorer" » click Storage » click "Clear Cache".
  4. Check Web Browser app permissions. If any of these permissions required to use your device's features are disenabled, Web Browser might not work.
  5. Uninstall and reinstall Web Browser. If nothing else has worked, completely uninstall Web Browser then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Web Browser not working


2. Fix Web Browser Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Web Browser be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Web Browser not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Web Browser may not be able to connect to the Internet when running in the background.

Reported Issues