AppContacter
Contact Web Chat Customer Service
Published by Viraj Sood
Report an issue with Web Chat.
Send the customer service your feedback so they can fix your issue asap.
Email Support directly
Chat with our AppContacter AI Support
Why should I report an Issue with Web Chat?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Viraj Sood to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Web Chat Customer Insights
Steps to Troubleshoot & Fix Web Chat Issues
1. Fix Web Chat Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Web Chat: Restarting the app will resolve most errors.
- Update the Web Chat App. Here is how:
- On Android goto PlayStore » Search for "Web Chat" » Open Web Chat » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Web Chat » click "UPDATE".
- Clear Web Chat app cache: Clearing cached data will force your app to retrieve the latest data directly from Web Chat servers.
- On Android, goto Settings » Apps » Select "Web Chat" » click Storage » click "Clear Cache".
- Check Web Chat app permissions. If any of these permissions required to use your device's features are disenabled, Web Chat might not work.
- Uninstall and reinstall Web Chat. If nothing else has worked, completely uninstall Web Chat then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Web Chat not working
2. Fix Web Chat Server issues & Internet Connection
- Check network connection: An unstable Internet will make Web Chat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Web Chat not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Web Chat may not be able to connect to the Internet when running in the background.
