Published by Creative Goals

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Why should I report an Issue with whatscan - QR Code Scanner & Whats web Pro?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Creative Goals to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

whatscan Customer Insights

1. Waste of a downloadTHIS Aap is very nice but t he device which is conneted to this scanner is turns off his mobile data that time showing total error when that device mobile data is on it works asually the app makers take care of itThis application is amazing.

2. It doesn't generate qr code, rather it shows "something went wrong, we're trying to fix issues".

3. What's qr barqoad scanner is very good.

4. The whatscan isn't working.

Steps to Troubleshoot & Fix whatscan Issues

1. Fix whatscan Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart whatscan: Restarting the app will resolve most errors.
  2. Update the whatscan App. Here is how:
    1. On Android goto PlayStore » Search for "whatscan" » Open whatscan - QR Code Scanner & Whats web Pro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for whatscan » click "UPDATE".
  3. Clear whatscan - QR Code Scanner & Whats web Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from whatscan servers.
    1. On Android, goto Settings » Apps » Select "whatscan - QR Code Scanner & Whats web Pro" » click Storage » click "Clear Cache".
  4. Check whatscan app permissions. If any of these permissions required to use your device's features are disenabled, whatscan might not work.
  5. Uninstall and reinstall whatscan. If nothing else has worked, completely uninstall whatscan then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing whatscan not working


2. Fix whatscan Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make whatscan be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to whatscan not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, whatscan may not be able to connect to the Internet when running in the background.

Reported Issues