Published by Royal app

Report an issue with Royal TV Player.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Royal TV Player?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Royal app to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Royal TV Player Customer Insights

1. Also, so fast customer service, everytime my code locked out, they unlocked within 24 hours after I contacted them.I got the subscription for this app 6 months ago, it was working fine without problems, for the last 4 weeks the Arabic channels specially the MBC one's stopped working, it runs fine for 30 seconds after that will freeze and you have to get out of the app, it does that with most of the channels, I contacted support but they have ignored my email, what a shame, I will not renew my subscription any more if it did not get fixed.Great when working.

2. Waste of time.It stop working from last week, and i still have 6 month in my subscription please can you fix.Rubbish, does not work most of the time.

3. Most of the channels don't workperfect app, I would suggest to make a search tab for movies and series, thanks.Ages to install then demands permission to access and make phone calls.

4. But theres a lot of skip and repeat on some channels, and some dont work recentlyUsed to be a solid app however now is flaky and very unreliable.

5. Excellent service! Tones of channels and so clear with no cut at all.

6. I purchased one year subscription and I will renew it, if stay with the same quality.

7. Code needed to login but no code given.

Steps to Troubleshoot & Fix Royal TV Player Issues

1. Fix Royal TV Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Royal TV Player: Restarting the app will resolve most errors.
  2. Update the Royal TV Player App. Here is how:
    1. On Android goto PlayStore » Search for "Royal TV Player" » Open Royal TV Player » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Royal TV Player » click "UPDATE".
  3. Clear Royal TV Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Royal TV Player servers.
    1. On Android, goto Settings » Apps » Select "Royal TV Player" » click Storage » click "Clear Cache".
  4. Check Royal TV Player app permissions. If any of these permissions required to use your device's features are disenabled, Royal TV Player might not work.
  5. Uninstall and reinstall Royal TV Player. If nothing else has worked, completely uninstall Royal TV Player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Royal TV Player not working


2. Fix Royal TV Player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Royal TV Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Royal TV Player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Royal TV Player may not be able to connect to the Internet when running in the background.

Reported Issues