Published by Digital Expression

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Why should I report an Issue with Amazing Space Journey?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Digital Expression to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Amazing Space Journey Customer Insights

1. Uninstalling gameThis is a great app, but I think it needs a new update seeing as 2 new moons have been discovered orbiting Jupiter, and that a new distant plant has been.... Oh wait, sorry lol that's not till 2072 My badOn startup I see the unity logo, then black screen.

2. The app starts off with a logo and then the screen goes black....This is a great app and I really want to be able to use it.

3. I start it, and it shows the unity logo and then a black screen.

4. This is on a HTC one.After the Unity splash screen it showed loading and then quit after 2 minutes loading.

5. This is on a Motorola GStuck on loading screen and no help/reply from developers.

6. Thank You.Mass excellent please downloadYou ask for feed back you could not waitThis app just keeps failing at loading up.

7. Thanks.Whenever I look at the Earth, it starts to glitch out alot.This app is just heavenly awesome.

8. Please fix this, I'm still giving it 5 stars in hopes u guys fix the problem.

9. My son loves this app as it worked in his school.

10. It is on an ASUS TF103C.

11. You better download it right now.

Steps to Troubleshoot & Fix Amazing Space Journey Issues

1. Fix Amazing Space Journey Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Amazing Space Journey: Restarting the app will resolve most errors.
  2. Update the Amazing Space Journey App. Here is how:
    1. On Android goto PlayStore » Search for "Amazing Space Journey" » Open Amazing Space Journey » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Amazing Space Journey » click "UPDATE".
  3. Clear Amazing Space Journey app cache: Clearing cached data will force your app to retrieve the latest data directly from Amazing Space Journey servers.
    1. On Android, goto Settings » Apps » Select "Amazing Space Journey" » click Storage » click "Clear Cache".
  4. Check Amazing Space Journey app permissions. If any of these permissions required to use your device's features are disenabled, Amazing Space Journey might not work.
  5. Uninstall and reinstall Amazing Space Journey. If nothing else has worked, completely uninstall Amazing Space Journey then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Amazing Space Journey not working


2. Fix Amazing Space Journey Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Amazing Space Journey be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Amazing Space Journey not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Amazing Space Journey may not be able to connect to the Internet when running in the background.

Reported Issues