Contact Brightspace ePortfolio Customer Service

Why should I report an Issue with Brightspace ePortfolio?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of D2L Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. niceWorsttI am not pleased with appVic Uni students stand UUPPPPPPPPPPPP vu gang in ya area about to cause mass hysteria 🤘This app does not workIt's a good tool for academia.guess my portfolio is permanently 19% loaded.Keeps crashing! Need it for class.

2. Any solutions?Its very very unstable and constantly crashes everytime you open it.The app works perfectly on my phone (Galaxy S3), but it had quite a bit of trouble on the phones of my office mates.

3. The app is a little limited, but it is effective at capturing images, video and comments from the mobile device.

1. Fix Brightspace ePortfolio Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Brightspace ePortfolio: Restarting the app will resolve most errors.
2. Update the Brightspace ePortfolio App. Here is how:
   1. On Android goto PlayStore » Search for "Brightspace ePortfolio" » Open Brightspace ePortfolio » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Brightspace ePortfolio » click "UPDATE".
3. Clear Brightspace ePortfolio app cache: Clearing cached data will force your app to retrieve the latest data directly from Brightspace ePortfolio servers.
   1. On Android, goto Settings » Apps » Select "Brightspace ePortfolio" » click Storage » click "Clear Cache".
4. Check Brightspace ePortfolio app permissions. If any of these permissions required to use your device's features are disenabled, Brightspace ePortfolio might not work.
5. Uninstall and reinstall Brightspace ePortfolio. If nothing else has worked, completely uninstall Brightspace ePortfolio then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Brightspace ePortfolio not working

2. Fix Brightspace ePortfolio Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Brightspace ePortfolio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Brightspace ePortfolio not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Brightspace ePortfolio may not be able to connect to the Internet when running in the background.