Contact Radio Ecuador Customer Service

Why should I report an Issue with Radio Ecuador?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Radios Gratis - Free Radios to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I listen to radio stations every night on this app.No logro acceder a ninguna radioA cada rato se cae, y en el background se corta la transmisiónNice and simple!!Not goodAWESOMEBuenaPésima no se abren la mayoría de emisorasSome stations don't work, maybe because when a full screen ad comes up, the radio stops working.

2. GoodThis app gives me so many options for Spanish radio, both am and fm.

3. The stations are good quality all around.

4. And not only that but it's Ecuador specific.

5. Have to stop and restart app.

1. Fix Radio Ecuador Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Radio Ecuador: Restarting the app will resolve most errors.
2. Update the Radio Ecuador App. Here is how:
   1. On Android goto PlayStore » Search for "Radio Ecuador" » Open Radio Ecuador » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Radio Ecuador » click "UPDATE".
3. Clear Radio Ecuador app cache: Clearing cached data will force your app to retrieve the latest data directly from Radio Ecuador servers.
   1. On Android, goto Settings » Apps » Select "Radio Ecuador" » click Storage » click "Clear Cache".
4. Check Radio Ecuador app permissions. If any of these permissions required to use your device's features are disenabled, Radio Ecuador might not work.
5. Uninstall and reinstall Radio Ecuador. If nothing else has worked, completely uninstall Radio Ecuador then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Radio Ecuador not working

2. Fix Radio Ecuador Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Radio Ecuador be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Radio Ecuador not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Radio Ecuador may not be able to connect to the Internet when running in the background.