Published by Ian Hawkins on Aug 30, 2023

Report an issue with Torque Pro (OBD 2 & Car).
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Torque Pro (OBD 2 & Car)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ian Hawkins to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Torque Pro (OBD 2 & Car)

1. Helps you fix your car and helps keep repair costs down! * Video your journey using the Track Recorder plugin with onscreen OBDII data overlay - a black box for your car/truck! * AIDL API for third party apps, A simple Telnet interface for developers to talk to the adapter, and an OBD scanner.

2. Works on vehicles made by Ford, VW, GM/Vauxhall/Opel, Chrysler, Mercedes, Volkswagen, Audi, Jaguar, Citroen, Peugoet, Skoda, Kia, Mazda, Lexus, Subaru, Renault, Mitsubishi, Nissan, Honda, Hyundai, BMW, Toyota, Seat, Dodge, Jeep, Pontiac and many more vehicle makes, European, US, Far East, etc.

3. More features added every release - there are forums at - if you want something added then let me know and I'll try to add it if it is possible! *PLEASE NOTE* Any reports of hanging or reboots after quitting the app is due to a bug in HTC devices and Galaxy Tab,this can be triggered by using the Pandora/Vlingo/Other BT apps.

4. Disabling Pandoras new bluetooth settings fixes the problem, but HTC/Samsung need to release a fix.

5. The adapter is small and plugs into the diagnostics socket on the car which gives your phone access.

6. See what your car is doing in realtime, get OBD fault codes, car performance, sensor data and more!

7. The app needs a Bluetooth OBD2 adapter to work.

8. It can also show and reset a DTC / CEL / fault code like a scantool.

9. Layout your own dashboard with the widgets / gauges you want!

10. Some of the best reliable OBD2 / OBD adapters are the Scantool.

11. Please contact their support and request a fix,Thanks!

Torque Pro (OBD 2 & Car) Customer Insights

1. No other type of value (speed, rpm, temp, etc) has this issue.This is a great app that works with my Bluetooth obd2 reader.

2. To stop this behavior, you have to reset your phone -- which is annoying if you're in the middle of things.I bought this app for an android phone, but I can't get some of the functions to work.

3. Only problem I've had is since the last update my BiScan predefined pids work on startup and then stop working within about 30 seconds most times.

4. In the 'Test Results' part of the app, the menu button doesn't appear at the top of the screen, so I have no way to access the O2 data graph feature.

5. But after the android update about a year ago, I've had issues with the recorded trip logs.

6. Driving down the highway and didn't notice the dash temperature gauge was climbing but the dial on the app screen started flashing which got my attention.

7. Used to be a great, now it doesn't work.

8. On balance it gets five stars, just, because of the number of OBD features it supports out of the box, but some sort of UI update would be nice.

9. To all the people saying it doesnt work...you have to set it up properly,and for that you need to research and learn some stuff.

10. We have a super cheap OBDII and it works great.

11. This app is wonderful, i have every gauge i ever wanted plus more, i can really monitor my engine every day, and codes pop up instantly when they happen and you know what it is...exactly. Fantastic!!!Excellent generic app.

Steps to Troubleshoot & Fix Torque Pro (OBD 2 & Car) Issues

1. Fix Torque Pro (OBD 2 & Car) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Torque Pro (OBD 2 & Car): Restarting the app will resolve most errors.
  2. Update the Torque Pro (OBD 2 & Car) App. Here is how:
    1. On Android goto PlayStore » Search for "Torque Pro (OBD 2 & Car)" » Open Torque Pro (OBD 2 & Car) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Torque Pro (OBD 2 & Car) » click "UPDATE".
  3. Clear Torque Pro (OBD 2 & Car) app cache: Clearing cached data will force your app to retrieve the latest data directly from Torque Pro (OBD 2 & Car) servers.
    1. On Android, goto Settings » Apps » Select "Torque Pro (OBD 2 & Car)" » click Storage » click "Clear Cache".
  4. Check Torque Pro (OBD 2 & Car) app permissions. If any of these permissions required to use your device's features are disenabled, Torque Pro (OBD 2 & Car) might not work.
  5. Uninstall and reinstall Torque Pro (OBD 2 & Car). If nothing else has worked, completely uninstall Torque Pro (OBD 2 & Car) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Torque Pro (OBD 2 & Car) not working


2. Fix Torque Pro (OBD 2 & Car) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Torque Pro (OBD 2 & Car) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Torque Pro (OBD 2 & Car) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Torque Pro (OBD 2 & Car) may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Torque pro app for iOS won’t find my OBDLink Mx+ it’s bt to my phone but won’t show up when searching for devices when you try to open the app to start

    — by Carl Bergeron 10 months ago

  • Good Day, I've been using the Torque Pro App & everything seems fine except that it can't read Roll & Pitch even though I have Calibrated the Accelerometer. My OBD2 Scanner talks well with my Honda Accord 2014 ECU, except for the Roll & Pitch.
    Please advise what can be done

    — by Viswam Rajaratnam 11 months ago

  • Not a complaint :-)
    Request for Android Torque v 1.12.101
    May I please get PID structures to support diesel DPF (DPF regen status, DPF regen type, Normalized trigger for DPF regen, time between DPF regens, distance between DPF regens, etc)

    Thanks

    — by Dakota Hunter 1 year ago

  • Hi, I recently put torque pro on my Android based stereo unit in my car. It keeps freezing, the data PIDs are great but I can’t get it to keep giving data for more than about 45 seconds. It says that I’m getting errors but won’t tell me what errors are there. It says in the app that if there are errors more than zero then the obd2 adapter could be faulty. I’ve used 2 new veepeak readers one is the VP11 (less expensive) and the other is the veepeak BLE+ for appple and android products. The BLE+ did have less errors than the VP11 but still I can seem to figure out how both adapters could be faulty one after the other. I’m trying to get all any any details to try and figure out why this is happening. I’ve also run Dr. Prius with the adapters with no issues. Send help please.

    — by Peter 1 year ago

  • I purchased Torque Pro on my Samsung S20 from the Google Play store.
    I just changed to an iPhone.

    I would like to transfer my purchase to the iphone app.

    If that's not possible,
    I would like to transfer it to an adroid app in Blue Stacks running on my Windows 11 pc.

    Can you help me??

    Thomas P Jensen
    651.334.0035

    — by Thomas Jensen 2 years ago

  • I need to know , is torque lite app is free and if Ibuy torque pro, how many device Ican install and price.
    thanks

    — by Kumar 2 years ago

  • Hi there, I have the torque pro app and when i go to TorqueScan then to Current Sensors, i can see 215 sensors listed. One of them is Transmission Temperature(Method 1) [fe1805]
    Is this sensor accurate for any make and model of vehicle? That is my first question.
    My second question is:
    There is also Transmission Temperature(Method 2) [b4] but I get no reading for this sensor. Why do I only get reading for the (Method 1)?
    Thank you
    John

    — by John 2 years ago

  • Dear Sir
    I just bought app Torque Pro, 3.55, but I still didn't get the app.
    How does it work.

    Thanks

    Jose

    — by Jose Costa 2 years ago

  • I want to purchase your app but I'm not sure if it will read codes for my 06 NISSAN Titan transmission?

    — by Frank Sawyer 2 years ago

  • Ob2 adapter stopped working one day

    — by Hirbod tofangchi 2 years ago

  • i wish to cancel my subscription to torque pro as of today 06/06/2022

    — by Paul weston 2 years ago

  • Hi, I have Torque Pro but i cant access it? Ive brought Torque pro / Monitor / race. from Jamesripley1979@redacted on play store. I have details of transactions etc to hand if you need it, Thanks James.

    — by James Ripley 2 years ago

  • Hello, i ordered on 27-04 the pro version of torquebut i can not find it anymore..
    it should be on the apple id of mustafa_sadeghi@redacted

    Can you help me out?

    — by Mustafa Sadeghi 2 years ago

  • Good day. I'm very disappointed with the Torquepro app. I purchased the ELM 327 because I saw other people use the combination of the ELM 327 and the Torquepro app to check transmission oil temperature on different vehicles. I want to read the transmission fluid temperature on my Toyota RAV4 XLE.

    After much research I was finally able to get the Torquepro app to work with the ELM327 Adapter, only to find out that I can't access my transmission temp sensor in the app. I tried to get extra PID but couldn't find any as Toyota was not listed.

    Please let me know if and how I can read the temperature of my transmission fluid. Thanks in advance.

    — by Leroy Johnson 2 years ago