Published by Ian Hawkins

Report an issue with WiFi Tracker.
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Why should I report an Issue with WiFi Tracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ian Hawkins to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About WiFi Tracker

1. This wi-fi scanner uses your GPS and WiFi in combination to scan for Wi-Fi hotspots, then saves their location to a file which you can then export a KML file to Google Earth , export to Kismet, or use realtime web uploads to scan and upload in realtime!

2. The CSV export lets you export the data for manipulation in your favourite spreadsheet editor (Excel, OpenOffice / LibreOffice), or visualise access points using the KML export.

3. It can also be used if you just have a passing interest in seeing what is out there - for example you could take a drive around your city centre and see the state of access points (open, secured, insecure, etc).

4. Quite useful for site surveys (scanning for unsecured Wi Fi access points), or surveying large areas as part of a larger security audit.

5. Ever wanted to sniff out and plot those elusive open WiFi access points?

6. Excellent for wardriving in your car, to scan lots of hotspots - it can handle logging the position of thousands of accesspoints without crashing and without posting duplicates.

7. Wifi Tracker is a WiFi scanner that can help you see the state of wireless networks in your area.

8. If you have any suggestions, drop me an email using the 'contact developer' link and I'll see what I can do!

WiFi Tracker Customer Insights

1. Just 2 suggestions: different icon for start/stop scan and also for some reason the automatic csv is always empty but if I export to email is not 🤔Can't find the right Wi-Fi can't find the right Wi-Fi location I would recommend this give you the wrong Wi-FiNo longer works in Android 10 / 11.

2. Which data export do I use KML, CVS, Kismet for the logs? Which option works better?Ancient and forgotten, but pretty cool to look at the data, if you can handle a very buggy, old implementation of maps.Exactly what I needed.

3. Can you add a pause and scan option to the app and notification Bar? Like the Wigle WiFi app on the Google Store? I would like to have that as an option.

4. So that I can keep running the program without having to close the app completely.

Steps to Troubleshoot & Fix WiFi Tracker Issues

1. Fix WiFi Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WiFi Tracker: Restarting the app will resolve most errors.
  2. Update the WiFi Tracker App. Here is how:
    1. On Android goto PlayStore » Search for "WiFi Tracker" » Open WiFi Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WiFi Tracker » click "UPDATE".
  3. Clear WiFi Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from WiFi Tracker servers.
    1. On Android, goto Settings » Apps » Select "WiFi Tracker" » click Storage » click "Clear Cache".
  4. Check WiFi Tracker app permissions. If any of these permissions required to use your device's features are disenabled, WiFi Tracker might not work.
  5. Uninstall and reinstall WiFi Tracker. If nothing else has worked, completely uninstall WiFi Tracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WiFi Tracker not working


2. Fix WiFi Tracker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WiFi Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WiFi Tracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WiFi Tracker may not be able to connect to the Internet when running in the background.

Reported Issues