Published by Murtha Design Inc.

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Why should I report an Issue with Drawing Pad?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Murtha Design Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Drawing Pad Customer Insights

1. Useless.I used to have drawing pad on my iPad and I loved it so much but now when I got it it doesn't have the blending tool and it doesn't have the photo backgroundsnot enough undo steps, too difficult to choose colourHave it on my phone ....trying now to put it on this tablet, but it says not enough space So how to get more space is hard to findVery accurate,but needs more colorsThis app crashes when I try to save a picture.Crash, ehen i try to save a picture.meh I couldn't zoom or insert my own backgroundIt's alright, but I feel like this is NOT worth the money.Don't get this app trust me.

2. The times when you really need this app are when you are without an internet connection and need to try to keep your kid happy, such as on an airplane.

3. It defeats the purpose if when you try to use the app, it closes because it can't validate some play store license.

4. That's what happened to me earlier today.

5. Its really rubbish.

6. You'll regret you got it.

Steps to Troubleshoot & Fix Drawing Pad Issues

1. Fix Drawing Pad Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Drawing Pad: Restarting the app will resolve most errors.
  2. Update the Drawing Pad App. Here is how:
    1. On Android goto PlayStore » Search for "Drawing Pad" » Open Drawing Pad » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Drawing Pad » click "UPDATE".
  3. Clear Drawing Pad app cache: Clearing cached data will force your app to retrieve the latest data directly from Drawing Pad servers.
    1. On Android, goto Settings » Apps » Select "Drawing Pad" » click Storage » click "Clear Cache".
  4. Check Drawing Pad app permissions. If any of these permissions required to use your device's features are disenabled, Drawing Pad might not work.
  5. Uninstall and reinstall Drawing Pad. If nothing else has worked, completely uninstall Drawing Pad then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Drawing Pad not working


2. Fix Drawing Pad Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Drawing Pad be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Drawing Pad not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Drawing Pad may not be able to connect to the Internet when running in the background.

Reported Issues