Published by PBS KIDS

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Why should I report an Issue with Outdoor Family Fun with Plum?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PBS KIDS to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Outdoor Family Fun with Plum

1. Outdoor Family Fun with Plum is part of PBS KIDS’ ongoing commitment to helping kids build the skills they need to succeed in school and in life.

2. Targeting kids ages 6 to 9, PLUM LANDING is developed by WGBH, producers of award-winning kids programs such as ARTHUR, CURIOUS GEORGE and MARTHA SPEAKS.

3. Outdoor Family Fun with Plum is based on the PBS KIDS project PLUM LANDING.

4. It's part of PLUM LANDING, a PBS KIDS project that helps kids develop a love for this amazing and beautiful planet we call home.

5. Major funding for PLUM LANDING is provided by the National Science Foundation and The Kendeda Fund: furthering the values that contribute to a healthy planet.

6. The Outdoor Family Fun with Plum app collects anonymous, aggregated analytics data for the purpose of improving the app experience—for example, determining which missions are more popular in general.

7. This PLUM LANDING material is based upon work supported by the National Science Foundation under Grant No. DRL-1516466.

8. Across all media platforms, PBS KIDS is committed to creating a safe and secure environment for children and families and to being transparent about what information is collected from users.

9. PBS KIDS, the number one educational media brand for kids, offers all children the opportunity to explore new ideas and new worlds through television and digital media, as well as community-based programs.

10. Get ready for some Outdoor Family Fun with Plum!

11. For more learning adventures with Plum, visit pbskids.

Outdoor Family Fun with Plum Customer Insights

1. Very useful for parents trying to get their kids to like and explore outside.It froze up after we submitted first assignment.

2. So disapointed.

Steps to Troubleshoot & Fix Outdoor Family Fun with Plum Issues

1. Fix Outdoor Family Fun with Plum Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Outdoor Family Fun with Plum: Restarting the app will resolve most errors.
  2. Update the Outdoor Family Fun with Plum App. Here is how:
    1. On Android goto PlayStore » Search for "Outdoor Family Fun with Plum" » Open Outdoor Family Fun with Plum » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Outdoor Family Fun with Plum » click "UPDATE".
  3. Clear Outdoor Family Fun with Plum app cache: Clearing cached data will force your app to retrieve the latest data directly from Outdoor Family Fun with Plum servers.
    1. On Android, goto Settings » Apps » Select "Outdoor Family Fun with Plum" » click Storage » click "Clear Cache".
  4. Check Outdoor Family Fun with Plum app permissions. If any of these permissions required to use your device's features are disenabled, Outdoor Family Fun with Plum might not work.
  5. Uninstall and reinstall Outdoor Family Fun with Plum. If nothing else has worked, completely uninstall Outdoor Family Fun with Plum then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Outdoor Family Fun with Plum not working


2. Fix Outdoor Family Fun with Plum Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Outdoor Family Fun with Plum be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Outdoor Family Fun with Plum not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Outdoor Family Fun with Plum may not be able to connect to the Internet when running in the background.

Reported Issues