Contact Family GPS tracker KidsControl Customer Service

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1. It is so aggravating; we cannot have this app if it's buzzing our wrists every couple of minutes all day long.Horrible app, bad interface, difficult to tell places people in the circle have been, it would be easier if it showed a list instead of how it is currently.

2. I receive a notification that my kids have left school at the same time as when they arrive home (via car) and those notifications arrive a few minutes after they've been home.

3. I paid for the premium because of the black box to be able when the kids don't have signal to follow their steps after the have signal back and I have never ever been able to see the mysterious black box history.

4. But when you look at the tracking maps it shows they were last seen months ago... Tried working with support but they just gave me the standard check this setting even though I kept telling then those settings are not there on the new versions of android.Buzzing ALL DAY Long.

5. Sometimes that works just fine, other times it has problems maintaining a connection, and sometimes I am waiting for her location to refresh 5 mins, 10 mins, 15 mins, sometimes longer.

6. No, I am not going to pay for remove the loud adverts, I will find a similar product, this is keeps crashes anyway.The previous version was fine (5 stars).

7. I cannot get the notifications to stop from being pushed to my husband and I's Garmin watch every couple of minutes.

8. She walked down to a convenience store, but her phone died before she was able to tell me where she had gone.

9. Thank you for everything! Keep up the good work.Doesn't work with newer phones.

10. Otherwise, it's a decent app.The updated app doesn't see my kid's current location at all, so it keeps showing the location captured 4 days ago.

11. I get that it's the free version, but it's a bit off to make people sit through an ad while they're trying to send an emergency alert to their kid.Basically it's impossible to track the kids.

1. Fix Family GPS tracker KidsControl Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Family GPS tracker KidsControl: Restarting the app will resolve most errors.
2. Update the Family GPS tracker KidsControl App. Here is how:
   1. On Android goto PlayStore » Search for "Family GPS tracker KidsControl" » Open Family GPS tracker KidsControl » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Family GPS tracker KidsControl » click "UPDATE".
3. Clear Family GPS tracker KidsControl app cache: Clearing cached data will force your app to retrieve the latest data directly from Family GPS tracker KidsControl servers.
   1. On Android, goto Settings » Apps » Select "Family GPS tracker KidsControl" » click Storage » click "Clear Cache".
4. Check Family GPS tracker KidsControl app permissions. If any of these permissions required to use your device's features are disenabled, Family GPS tracker KidsControl might not work.
5. Uninstall and reinstall Family GPS tracker KidsControl. If nothing else has worked, completely uninstall Family GPS tracker KidsControl then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Family GPS tracker KidsControl not working

2. Fix Family GPS tracker KidsControl Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Family GPS tracker KidsControl be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Family GPS tracker KidsControl not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Family GPS tracker KidsControl may not be able to connect to the Internet when running in the background.