Published by Julian Casadesus

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Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with TuxGuitar?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Julian Casadesus to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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TuxGuitar Customer Insights

1. This is actually a pretty good app, and I can counter some common complaints in the bad reviews: It DOES go past the 9th fret.

2. You just have to literally type in the 2 digit number you want It CAN export to pdf.

3. Tap ≡ > "Save As" > ".tg" and there's a whole list of formats to export to.

Steps to Troubleshoot & Fix TuxGuitar Issues

1. Fix TuxGuitar Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TuxGuitar: Restarting the app will resolve most errors.
  2. Update the TuxGuitar App. Here is how:
    1. On Android goto PlayStore » Search for "TuxGuitar" » Open TuxGuitar » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TuxGuitar » click "UPDATE".
  3. Clear TuxGuitar app cache: Clearing cached data will force your app to retrieve the latest data directly from TuxGuitar servers.
    1. On Android, goto Settings » Apps » Select "TuxGuitar" » click Storage » click "Clear Cache".
  4. Check TuxGuitar app permissions. If any of these permissions required to use your device's features are disenabled, TuxGuitar might not work.
  5. Uninstall and reinstall TuxGuitar. If nothing else has worked, completely uninstall TuxGuitar then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TuxGuitar not working


2. Fix TuxGuitar Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TuxGuitar be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TuxGuitar not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TuxGuitar may not be able to connect to the Internet when running in the background.

Reported Issues