Published by Cashyy on Oct 5, 2023

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cashyy to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Cashyy - Play and win money

1. Are you searching for cash games on Google Play to make extra money while having fun? ➡ exchange your coins for gift cards such as Amazon gift cards, Google Play coupons, PlayStation cards, Zalando vouchers, or you can simply get your cash directly on your PayPal account. ✓ A completely free app (⛔no advertising, ⛔no in-app purchases)! ✓ Different ways to collect your prize (PayPal money transfer, Amazon gift cards, Google Play gift cards, PSN cards, Nintendo cards, Steam vouchers, Walmart coupons, Xbox gift card and many more)! ✓ Huge selection of different game types from Google Play to fit any preference! ✓ Invite your friends to Cashyy and you will both receive extra bonuses!

2. If you already like playing mobile games, Cashyy is the cash app for you as it pays you to play games!

3. All you have to do is play, complete missions and you will receive free money.

4. You can play ANY game you like and start collecting coins!

5. Currently, our offer wall contains various game types such as Casual, Strategy, Action, Puzzle, Adventure, Arcade, and many more.

6. The more you play the more money you earn.

7. Cashyy is a completely free app which will top up your PayPal account.

8. So, what are you waiting for?

9. Start now and fetch your first gift card!

Cashyy Customer Insights

1. It's nice I would give it five stars for paying out but there are some issues with receiving coins for your time minor issues but annoying for sure especially when you spend an hour on a game and go look and it says play for 3 minutes to get so many coins but you've been on it for an hour.So there's no real problem with cashing out.

2. I'm assuming they don't plan on fixing the problem.I've had an awful experience using this app, spent many hours and many days trying to collect enough coins in order to cash out $20, but all of a sudden my email needs verification, then my password needs verification, and no answer from the support team at all! now I can't even log into this app.

3. I could spend hours playing those and I wouldn't mind the ads.Cashed out once, then after that the game quit counting coins and tracking game play.

4. Played a month and no new challenges and game play percentage counter never changed, as if frozen in time.

5. Would recommend.I've been playing games for a long time it's nice to have some money for it.

6. Get the same response from customer service about internet connection and how you have to play longer to accumulate coins and get new challenges.

7. Customer support is of no help, so don't waste your time reaching out to them.

8. I don't know, but now earning points is extremely slow and honestly a waste mine and everyone else's time.

9. Plus, every time I've made a redemption through PayPal, I've received my payment within 1 to 2 days.

10. It said choose an app to start earning or something and there was no apps for me to install and play.

11. Once a redemption total is reached, you can be paid through PayPal or one of the multiple other gift card options.

Steps to Troubleshoot & Fix Cashyy Issues

1. Fix Cashyy Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Cashyy: Restarting the app will resolve most errors.
  2. Update the Cashyy App. Here is how:
    1. On Android goto PlayStore » Search for "Cashyy" » Open Cashyy - Play and win money » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cashyy » click "UPDATE".
  3. Clear Cashyy - Play and win money app cache: Clearing cached data will force your app to retrieve the latest data directly from Cashyy servers.
    1. On Android, goto Settings » Apps » Select "Cashyy - Play and win money" » click Storage » click "Clear Cache".
  4. Check Cashyy app permissions. If any of these permissions required to use your device's features are disenabled, Cashyy might not work.
  5. Uninstall and reinstall Cashyy. If nothing else has worked, completely uninstall Cashyy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cashyy not working

2. Fix Cashyy Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Cashyy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cashyy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cashyy may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • To Whom It May Concern:

    I am hereby requesting immediate erasure of personal data concerning me according to Article 17 GDPR.

    Please erase all personal data concerning me as defined by Article 4(1) GDPR.

    I am of the opinion that the requirements set forth in Article 17(1) GDPR are fulfilled. You cannot claim an exception based on Article 17(3) GDPR either, particularly as I am not a public figure.

    If I have given consent to the processing of my personal data, I am hereby withdrawing said consent for the entire process.

    In addition, I am objecting to the processing of personal data concerning me (which includes profiling), according to Article 21(1) GDPR. I request that you restrict the processing of the data concerning me pending the verification whether your legitimate grounds override mine, pursuant to Art. 18(1)(d) GDPR.

    If you have made the aforementioned data public, you are obliged pursuant to Article 17(2) GDPR to take all reasonable steps to inform other controllers, including search engine operators, who process the personal data listed above, that I have requested the erasure of all links, copies or replications. This applies not only to exact copies of the data concerned, but also to those from which information contained in the data concerned can be derived.

    In case you have disclosed the affected personal data to third parties, you have to communicate my request for erasure of the affected personal data, as well as any references to it, to each recipient as laid down in Article 19 GDPR. Please also inform me about those recipients.

    If you object to the requested erasure, you have to justify that to me.

    My request explicitly includes any other services and companies for which you are the controller as defined by Article 4(7) GDPR.

    As laid down in Article 12(3) GDPR, you have to confirm the erasure to me without undue delay and in any event within one month of receipt of the request.

    I am including the following information necessary to identify me:
    Edvards Firsts

    If you do not answer my request within the stated period, I am reserving the right to take legal action against you and to lodge a complaint with the responsible supervisory authority.

    Thank you in advance.

    Yours sincerely,

    Edvards Firsts.

    — by Edvards Firsts 1 month ago

  • Good evening I am using a new cellphone which I downloaded cashyy app on it and I continued playing my app does not give pal pal option for me to withdraw my points please help

    — by Thabile Moremi 1 month ago

  • I can not get my cashhy app to open on my samsung S10 model it was working good until to days ok i would appreciate our assistance in this matter constance vanhoy
    logon info for account constancevanhoy22@redacted

    — by constance vanhoy 1 month ago

  • My cashyy app does not want to log in it says my email and password are both invalid

    — by Sandisile 1 month ago

  • Why are there no missions on my cashyy app. It's been over 26 days

    — by Nontando 1 month ago

  • Hi I’m having some issues with my payout page blank and have like 2315 coins please help

    — by Londiwe Radebe 1 month ago

  • None of my games will show up on the cashvvy app

    — by Kimberly A Stluka 1 month ago

  • I downloaded your app but you forced an old email address. I don't understand why. Either let me use rleeclark527@redacted or I will delete the app again. This is the very same reason I deleted it last time. The email address your for ing me to use is rleesteel527@redacted. The only reason I see that your forcing me to use the email is so you don't have to cash me out. Please fix it!

    — by Rhonda Clark 2 months ago

  • I am not able to cash okay all I get a blue screen and I can not do anytbing at all, I have. A friend that also plays Cashyy and they are having the same exact issue.

    — by Maryellen Tarrington 2 months ago

  • I can't register to Cashyy new is not working

    — by Young princess 2 months ago

  • Hi I can't log into my app it keep saying invalid password I clicked on forgot password but I never received an email to reset my password. Please help

    — by Gailleen 2 months ago

  • I had a total of 8610 (I don't remember very well) currency in my account, but the app crashed and I went to clear the storage. When I entered I had 6810 coins, and it is not showing up to redeem through playpal, and also the games are giving 2 or 1 coins. I would appreciate it if you could resolve the issue.

    — by Seven 3 months ago

  • I try to cash out. It says waiting for verification. It wouldn't accept my picture. Now I can't re take it. It just says waiting for verification. I have never had this problem before

    — by Betty Corey 3 months ago

  • I want to reset my password and I haven't gotten an email for the new password since Sunday. I have tried so many times.

    — by Adesewa 3 months ago

  • I would like to reset my password

    — by Adesewa 3 months ago

  • Hi so have 2 new apps that I’m not allow download on my phone I was worrying if y’all have reset my app list because I’m try play new game to unlock my gift card

    — by Jakia Jeffers 3 months ago

  • Main khelna chahta hun aur money kamana chahta hun yahan se

    — by Abid kazmi 4 months ago

  • I urgent need help for my redeem of 75263 points for the Amazon gift card. The Pay Out did not show another payment method to choose, such as Amazon gift card. I had emailed to their support team, but no reply at all. Pls kindly help and advise. Thanks
    Law, Ping Kin

    — by Law Ping kin 4 months ago

  • I have made thousands and u guys have cashed out none and says my pay pal one failed whatnis giing in

    — by Carol-Lisa Hapner 5 months ago

  • A facial risk recognition failed. I've tried it 2 to 3 days since days later several times and I cannot get it to pass facial recognition. Can you please reset it

    — by James Smith 5 months ago

  • When I use Cashyy in the field of withdraw the money I can't see the paypal option. the only option available is Udemy coupon.

    — by rdjaar 6 months ago

  • Non riesco a richiedere il pagamento

    — by Marisa 6 months ago

  • Hi I'm playing games all day everyday and it keep coming up on my notifications that my coins are going up but when I'm going on the actual app its saying 0000000 how is this happening as I cash out with PayPal everytime but hasn't worked for about a week can you help with this thanks

    — by Amy 6 months ago

  • Greetings, I am kindly in need of help with payout, I am struggling to payout my coins, everytime i try to payout it says "Waiting for verification" it's been 3 weeks now. Please helo

    — by Yamkela Zamisa 6 months ago

  • I have done everything you said even wen ahead a pay the fee so y can't I get may 500$ this is not fair

    — by Kenice maitland 6 months ago

  • I have been doing the word search for about 75 levels and it stays at 1%

    — by Dora Beard 6 months ago

  • Main khelna chahta hun aur money kamana chahta hun yahan se

    — by Abid kazmi 7 months ago

  • Main khelna chahta hun aur money bkamana chahta hun yahan se

    — by Abid kazmi 7 months ago

  • I already pay ph220 believing the promise that I received the rewards after, however until now still processing. 2weeks and counting.

    — by Limmuel llenit 7 months ago

  • i cant register in cashyy app, can u help me?

    — by tio 7 months ago

  • I've had a pay out b4 now it saying I've got to wait to be verified????

    — by Rosemary Morgan 7 months ago

  • Hello I would like to delete this cashyy account data because I don't use it anymore and it doesn't work at all so everything can be removed as soon as possible I don't want it anymore I want to delete it now Greetings Talitha
    Ik wil graag antwoord op me bericht

    I now want the executed word and get an answer from you I hear nothing and still not have my account data deleted so I want that now solved word that my entire account data is deleted

    — by Talitha 8 months ago

  • I have undertaken various tasks and duly paid the fees to Google, however, regrettably, the funds have not yet been remitted. I find this to be a discourteous matter. I kindly request an expeditious resolution to this issue.

    — by evelyn 8 months ago

  • I need to change the phone number on cashyy in order to change my password the correct phone number is 228-617-1049 please if you can help me I would greatly appreciate it thank you very much

    — by Brenda Couvillion 8 months ago

  • I understand that game is popular and it takes time to receive a cash out but my cash is now into months.

    — by willard love 8 months ago

  • Am trying to withdraw my money from cashyy but its not letting me to do so after so many face verification.

    — by Peace Akugha 8 months ago

  • I have cashed our a $500 redemption for
    Cash app and it's been over a month and it said it would be reviewed on 7 business days and I am haven't received my resumption

    — by Meghaun Thayer 8 months ago

  • delete my account
    Hello I would like to delete this cashyy account data because I don't use it anymore and it doesn't work at all so everything can be removed as soon as possible I don't want it anymore I want to delete it now Greetings Talitha
    Ik wil graag antwoord op me bericht

    — by Talitha 8 months ago

  • I play the game and I cash out but did not receive the money in my PayPal account

    — by David Botes 8 months ago

  • Hello when i wanted to start cashyy it told me to login with Facebook and error pops up you cant login with Facebook can you help me?

    — by Kuba 8 months ago

  • When I try to enter my email and password it tells me that either or both is invalid. Then when I try to change the password which is sent and given by Cashyy it's a mixture of numbers and letters and it still won't accept the information.

    — by Marcia Johnson 9 months ago

  • When I try to enter my email and password it tells me that either or both is invalid. Then when I try to change the password which is sent and given by Cashyy it's a mixture of numbers and letters and it still won't accept the information.

    — by Marcia Johnson 9 months ago

  • It keeps telling me wrong email/password and doesn't give me the option to use another one. When I try to change the password it sends me a password to use with all jumbled up letters and numbers. Is this a correct method? Never seen this before.

    — by Marcia Johnson 9 months ago

  • Hello I would like to delete this cashyy account data because I don't use it anymore and it doesn't work at all so everything can be removed as soon as possible I don't want it anymore I want to delete it now Greetings Talitha

    — by Talitha 9 months ago

  • Hi I couldn't open app and the points was missing

    — by Balamurugan Sivaji 9 months ago

  • Please delete my account cashyya pp and Cash'me all and coin pop app

    — by Faimanali 10 months ago

  • I've been waiting over 5 days for my payout and I've never received anything yet.

    — by Tyrone Jiggetts 10 months ago

  • Please delete my account permanently

    — by Faimanali 10 months ago

  • I've been waiting for a payout for more than 5 days and I haven't received anything yet.

    — by Tyrone Jiggetts 10 months ago

  • I've been waiting for a payout for more than 5 days. Every time I try to get a payout it says waiting for verification.

    — by Tyrone Jiggetts 10 months ago

  • My rewards is not work I hope you can understand my situation thank you very much

    — by Ronnie Ejeda Viado 11 months ago

  • как найти миссии

    — by Наталия Писаренко 11 months ago

  • ??

    — by zakariya 11 months ago

  • hello, i have a problem because i am not showing up any games i can play

    — by Darian 1 year ago

  • Unable to register

    — by Tendani Mashila 1 year ago

  • I noticed my email address is incorrect or an old one. How do we update this?

    — by Tina L McMullen 1 year ago

  • I am frustrated I registered in cashyy app but it's saying in correct email or password but I know that I did right email also password also it said something like I broke rules but I don't get how I could break rules when I was just checking something but didn't realize that I broke rules if I broke rules do u guys block my account from being able to get back into my account

    — by Jessica Cross 1 year ago

  • I can't withdraw,what I always saw is waiting for verification

    — by Kier 1 year ago

  • I cant verify for a payout i press to take a photo and it pops up an error

    — by Dimitris Katsimpelis 1 year ago

  • Change my password

    — by Rochell Green 1 year ago

  • My game won't let me sign in on another device and on the device that's signed in it won't give me my coins

    — by Kate 1 year ago

  • Hallo,Ich habe nicht mehr die Punkte erhalten, die ich 2 Tage hintereinander gemacht habe!

    — by Marian Marc 1 year ago

  • When I log onto the app, I've got no missions to choose from. Therefore I have no way to earn coins. What am I supposed to do?

    — by Julius Hansen 1 year ago

  • It's been a week now , 7 days I've been waiting to cash out to paypay, it keeps saying waiting verification, please do something, & I'm getting no replies just a robot reply not answering my questions.

    — by savannah / S K 1 year ago

  • I downloaded a game called Bermuda adventures island and I have not received any points or coins for this game all the other games I get points for even the apps are getting tracked but not this one game I deleted and downloaded again to see if that would work but still no points or coins

    — by Miranda 1 year ago

  • I really waited and waited for one week before I contacted to Cashyy about paying me out
    I got no issues here about how long it takes for paying me out
    After two weeks and some days, I contacted again and nothing. I can try cash out $ 0.5 or $1.00 or $ 2.50 ...etc
    It's not paying out friends ??

    413 652;8278
    Take your time I got a lot of time that's why I do this

    — by Petko Ubiparipovic 1 year ago

  • I cant log in cashyy to muy fb account it says error log in

    — by Elimar gapuzan 1 year ago

  • Was not giving my coins says email not registered

    — by Kimberley A Auburger 1 year ago

  • 1238

    — by Tigist Elilo 1 year ago

  • Please verify my cashyy account

    — by Chwis 1 year ago

  • Vatid no

    — by TAN Lee Soon 1 year ago

  • What are the general coins from survey for? Seems like they're diff from the coins earned by playing games. Thanks.

    — by Nat 1 year ago

  • It's the same as a lot of others. I'm waiting to cash out, with the app cashyy. It's telling me to verify my email but then they never send me the code.

    — by Kathy Johnson 1 year ago

  • It keeps saying payout failed &idk y... Can you please tell me what to do?

    — by Randi Bobb 1 year ago

  • I have been waiting to have my account verified so I can cash out for weeks.. I previously had an account that was verified but then when I switched tones I was unable to access that. I have sent numerous messages via the contact me on the app with only one response that did nothat did not address my question. I just want my account verified that's it.. I hope to hear a response regarding this matter. Thank you.

    — by Alhea HOEYE 1 year ago

  • I have sent several emails the first one sent april 5 asking for help and I keep getting the same automatic generated reply. Every time I try to cash out it says waiting for verification. It'd been one two weeks. Is there's a way to rest it so I can do face recognition again?

    — by Terra Hanson 1 year ago

  • The application tells me that You have been informed of any suspicions on my part that are not allowed your terms and conditions. The application does not open. What have i do? Thanks

    — by Ioana 1 year ago

  • As much as I have enjoyed this app I am very disappointed in the developers for not doing their job. On my old phone I had cashed out twice then my phone was stolen so I got a new one. I downloaded Cashyy again because I had been super pleased that I had been able to cash out and the variety of games. Sadly this time when I downloaded Cashyy it stoped working as it should. I can still download games it still gives me my points but when I attempt to cash out it continuously says "waiting for verification" I have checked double checked and triple checked that I have entered the correct email address for PayPal, I have done the face verification ( tho it may not have been in the best lighting) I have sent multiple emails to customer service from the Cashyy app. I received the same email word for word each time I have inquired about how to fix not being able to cash out.

    Email is as follows:

    Payouts can take up to 5 business days to go through, while gift cards can take up to 7 business days.

    The amount of time depends on the number of withdrawal requests we receive.

    Please ensure that you have confirmed your email address, if using PayPal, in order to be able to receive your payout.

    In case you requested a gift card please check your spam folder as it may have been sent there by mistake.

    Kind regards,
    Customer Support Team

    This email is a service from Customer Support Team. Delivered by Zendesk
    When I respond explaining in detail what the issue is I then get no response back or a solution.

    If Cashyy won't fix this problem I'd like to know so I can stop wasting my time.

    Fortunately I have found a few other apps similar to Cashyy that actually pay out with out problems. They are as follows: JustPlay- slow and time consuming to earn points but still cashes out, Current also known as Mode- I have cashed out over 40 this month alone. With little effort put in to doing so. ( I'm sure if I put more effort and time in to this app I could easily pull at least $100 from Mode monthly. Cash'em All- good verity of games to chose from to earn points. MoneyWell- think this one is so far my favorite quickly and easily earn points to exchange for money payouts.

    My email is : srwatson1990@redacted
    If anyone else would like my opinion on any of the apps I have written about I encourage you to email me and inquire with any questions you may have I hopefully can answer them or encourage you to try them out!

    Hey, just found an App that gives you money for playing games! Discover games and apps that suit you. Cash for every minute you're playing (Amazon, PayPal, GooglePlay…)! It is as simple as it sounds: just open the link, download Cash'em All for free and start playing games. You will receive 4499 coins as a start-up bonus.

    — by Shanda Smith 1 year ago

  • Hi, I'm kaur gurmeet.
    I have accumulated the points to withdraw € 3.37.
    But when I went to collect the money they asked me to verify the email once I did, the written that the "suspension behavior", but I didn't use any tricks to accumulate the money.
    And after that I don't open the app anymore and I can't withdraw the money.
    And I want you to solve this problem.
    Thank you.

    — by Kaur gurmeet 1 year ago

  • I want to link my fb account in this installed app on my device. I want you to make me access in this device using my account. Me and my husband Rence Ian cant play due to error receiving linking our original accounts

    — by ELSHA LABARGAN EBON 1 year ago

  • I want to link my fb account in this installed app on my device. I want you to make me access in this device using my account. Me and my wife cant play due to error receiving linking our original accounts. please help

    — by Rence Ian Wan Esteban 1 year ago

  • Não consigo verificar a self, dá erro.

    — by Gaby 1 year ago

  • You won't let me cash out, and I use bondrhonda6@redacted, not valleybrat39@redacted

    — by Rhonda L Bond 1 year ago

  • Please delete any account using the following emails:
    These are all old emails of mine I no longer have access to. The only account I wish to use for Cashyy is:
    mombossjenniferleigh@redacted which is currently suspended. Please unsuspend my account.

    — by Jennifer Lehman 1 year ago

  • I was trying to connect my account to my new phone but it kept saying fraudulent activity was occurring. Now my account has been deleted and I can't log in so I had to make another account just to sent a message. Please help!

    — by Diamond Oldham 1 year ago

  • Wrong email for paypal

    — by Sheryl Sirekis 1 year ago

  • I have been trying to do a payout for several weeks now & it keeps on saying WAITING FOR VERIFICATION so i go in to the help then contact Cashyy ive sent them 3 messages a month ago with NO reply back to any of the messages as well as now in the last few weeks i been trying to send a message its now its continuously saying there was a problem with sending your message i mean contact is there for a reason but when you use it you either get ignored or runarounds people do use alot of data playing games its NOT free the least you can do out of respect is take down the app if you dont wanna pay & stop taking peoples daya its IGNORANT ! ! !

    — by Toni 1 year ago

  • Im not getting my coins or points from playing idle miner. Been playing all day and nothing shows up. Please help all my other games wirk

    — by Reginia Parks 1 year ago

  • All of a sudden my account says suspicious behavior😐???? What are you talking about i play my games, get my point's, and cash out with my paypal is any of this behaviour suspicious????? Please fix this asap i play every day and i am a big fan of ur site please take care of this issue right away

    — by Stacy L Totman 1 year ago

  • It say I have a account but I can't sign in to play
    Not sure what to do
    Thank you

    — by DIANA STEVENS 1 year ago

  • I have tried cashing out and when I try, it keeps saying "waiting for verification". I already verified my email so I know that ain't it. I think it's because I didn't have enough lighting in my spot when I took the face verification thing. Can u please fix this asap because I have enough to cash out $10 right now and can't bc it's been saying the same thing for over a week!

    — by Jazmin Cole 1 year ago

  • My phone was stolen. So I bought another and transfered my data from backup didn't get the data completely so I tried downloading my backup or cloud whatever it was and your app. Tells me that's suspicious behavior and I put a lot of hours and days in for a misunderstanding to take it all away your immediate response would be appreciated

    — by Gary luark 1 year ago

  • Account currently suspended for suspicious activity. How do I verify things?

    — by Jef Moret 1 year ago

  • I have 213342 coins, I'm attempting to cash out $20 to my PayPal account. I was asked to take a close selfie and a selfie further away. I did that!!! This was on December 23, 2021. After waiting a day or two, I checked and received a small message (waiting for verification). I never received a cash out to my PayPal account, not to mention I'm still getting the same message. "Waiting for verification". Can someone please help me???? My email is mobleypunkin@redacted, my phone number is (352)361-5380. I prefer calls over emails. Please inform me on the problem so I can cash out my earnings. My name is Courtnie Mobley

    — by Courtnie Mobley 1 year ago

  • I cash out 15 dollars it's been 5 days now saying waiting on verification I sent the face recognition and verification of the email and it didn't give me my 15 dollars so I'm asking can you please give me what I work for if not I'm leaving a report on this app in 24 hours to shut this APK down for good

    — by Joshua Huddleston 1 year ago

  • Hapus akun saya

    — by Inadep 1 year ago

  • Somehow this said I did something against terms of service but I didn't in any way!! What is going on?!

    — by laniya lumpkin 1 year ago

  • Trying to sign in but it keeps telling me there is no account

    — by Misty Thacker 1 year ago

  • I can't verify my self the photo was too dark I'm about to delete the app but I've made 15$ and I can't cash out second complaint

    — by Kristen Purrott 2 years ago

  • Hi, I am unable to play any games in your android app. Please assist. Thanks JP

    — by JP3T 2 years ago