Published by Microsoft Corporation

Report an issue with Microsoft StaffHub.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Microsoft StaffHub?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Microsoft Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Microsoft StaffHub Customer Insights

1. I've uninstalled and reinstalled, cleared the cache, restarted my phone, and it does not work.The "need an account" button asks you to sign in... impossible to create an account.

2. But I am giving only one star because there is no facility to import shift schedule from defined format in excel sheet.this app is constantly malfunctioning.

3. So yes I'm frustrated.Not sure if it's just an android problem but the schedule from the website doesn't sync with the mobile app.

4. But it doesn't.Excellent application for shift management, shift change, holidays and weekly off.

5. -------------------- Response to Microsoft's reply: If that were true then it would be easy for you to make the app tell us that when we try to make an account.

6. if I wasnt forced to use it for my job, I would never use it again.as an employee we're not able to import shifts into any calendars which is very limiting.

7. If there is a way to fix the issue on mobile, I'd definitely rate this higher.great app, just missing features.

8. What's more frustrating is that managers actually have this option so it is an available feature!Horrible app.

9. the app should notify of changes made to your schedule, not just your time.

10. Also would be great if you could see who isnt working that day.This app only works approximately half the time.

11. This is a huge thing to me because I want to be able to view it on any of my devices.

Steps to Troubleshoot & Fix Microsoft StaffHub Issues

1. Fix Microsoft StaffHub Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Microsoft StaffHub: Restarting the app will resolve most errors.
  2. Update the Microsoft StaffHub App. Here is how:
    1. On Android goto PlayStore » Search for "Microsoft StaffHub" » Open Microsoft StaffHub » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Microsoft StaffHub » click "UPDATE".
  3. Clear Microsoft StaffHub app cache: Clearing cached data will force your app to retrieve the latest data directly from Microsoft StaffHub servers.
    1. On Android, goto Settings » Apps » Select "Microsoft StaffHub" » click Storage » click "Clear Cache".
  4. Check Microsoft StaffHub app permissions. If any of these permissions required to use your device's features are disenabled, Microsoft StaffHub might not work.
  5. Uninstall and reinstall Microsoft StaffHub. If nothing else has worked, completely uninstall Microsoft StaffHub then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Microsoft StaffHub not working


2. Fix Microsoft StaffHub Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Microsoft StaffHub be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Microsoft StaffHub not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Microsoft StaffHub may not be able to connect to the Internet when running in the background.

Reported Issues