Published by Land Information New Zealand

Report an issue with LINZ Geodetic Marks.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with LINZ Geodetic Marks?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Land Information New Zealand to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact LINZ Geodetic Marks image 1 contact LINZ Geodetic Marks image 2

LINZ Geodetic Marks Customer Insights

1. I could look at the Geodetic Database on the internet in the field, but the app is more user friendly on a mobile device and shows my location.Doesn't work.

2. DNS errorVery handy appLots of details.Repeatedly asks me to turn location services on which is very annoying.

3. If I want to use my location I will, I don't need constant pop ups to remind me.

4. Good apart from that.Works good on One Plus 5Big improvement LINZ.

5. Keep up the good work.

6. Very useful app.

Steps to Troubleshoot & Fix LINZ Geodetic Marks Issues

1. Fix LINZ Geodetic Marks Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LINZ Geodetic Marks: Restarting the app will resolve most errors.
  2. Update the LINZ Geodetic Marks App. Here is how:
    1. On Android goto PlayStore » Search for "LINZ Geodetic Marks" » Open LINZ Geodetic Marks » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LINZ Geodetic Marks » click "UPDATE".
  3. Clear LINZ Geodetic Marks app cache: Clearing cached data will force your app to retrieve the latest data directly from LINZ Geodetic Marks servers.
    1. On Android, goto Settings » Apps » Select "LINZ Geodetic Marks" » click Storage » click "Clear Cache".
  4. Check LINZ Geodetic Marks app permissions. If any of these permissions required to use your device's features are disenabled, LINZ Geodetic Marks might not work.
  5. Uninstall and reinstall LINZ Geodetic Marks. If nothing else has worked, completely uninstall LINZ Geodetic Marks then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LINZ Geodetic Marks not working


2. Fix LINZ Geodetic Marks Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LINZ Geodetic Marks be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LINZ Geodetic Marks not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LINZ Geodetic Marks may not be able to connect to the Internet when running in the background.

Reported Issues