Published by tskulbru

Report an issue with ShortLink.
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Why should I report an Issue with ShortLink?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of tskulbru to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

ShortLink Customer Insights

1. I just want an error if something went wrong because if it doesn't work, it doesn't say that it didn't.Great app! Super easy to use.

2. You're just amazing! Maybe you can upgrade this app by adding cutomize url button just like what is normally did in actual websites like is.gd or bitly.Tried all the available url shorteners.

3. Paste URL into field, select bitly, tiny, Google, etc.#Better_UI! #ShortLink Hey there, you should add the YOURLS functionality.

4. I love this app! It has a history of created links, supports alot of link shorteners and is easy to use.

5. The app was last updated in 2014.This app doesn't appear to work anymore.

6. Was my favorite for years! No shortlinks are created when you press shortenWorks great for me.

7. Search for YOURLS on Google.

8. It's funny I can still make url using goo.gl even they already shut it down but it still works on this app.

9. The app is no longer being maintained.

10. None of them worked for me.

Steps to Troubleshoot & Fix ShortLink Issues

1. Fix ShortLink Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ShortLink: Restarting the app will resolve most errors.
  2. Update the ShortLink App. Here is how:
    1. On Android goto PlayStore » Search for "ShortLink" » Open ShortLink » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ShortLink » click "UPDATE".
  3. Clear ShortLink app cache: Clearing cached data will force your app to retrieve the latest data directly from ShortLink servers.
    1. On Android, goto Settings » Apps » Select "ShortLink" » click Storage » click "Clear Cache".
  4. Check ShortLink app permissions. If any of these permissions required to use your device's features are disenabled, ShortLink might not work.
  5. Uninstall and reinstall ShortLink. If nothing else has worked, completely uninstall ShortLink then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ShortLink not working


2. Fix ShortLink Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ShortLink be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ShortLink not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ShortLink may not be able to connect to the Internet when running in the background.

Reported Issues