Published by NPO on Dec 18, 2024

Report an issue with NPO Radio 1.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with NPO Radio 1 – Nieuws & Sport?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NPO to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact NPO Radio 1 – Nieuws & Sport image 1 contact NPO Radio 1 – Nieuws & Sport image 2

NPO Radio 1 Customer Insights

1. Lastly, after listening to a "gemist" program, the app automatically starts another from the queue.Simply doesn't work on all devices!! Do you even have developers? .. Thanks for your reply.

2. On my Android 10 device, I can't use "gemist".. I added all " Onderwerpen" And still got no result at all! The feature that you download the app for doesn't work.Latest upgrade is a step back.

3. Firstly, if you start a live show, the play cursor is always randomly behind the actual live time.

4. Uninstalled it.When i listen a podcast and pauze it it restarts the episode from the start when i want to continue.

5. Secondly, the app doesn't organise podcasts to your preferences or history.

6. Unstable, looses connection frequently, a lot more than other radio apps including NPO 1.

7. If you don't pay attention to that, you're listening to what happened some time earlier.

8. Maybe the developers should consult the makers of the BBC Sounds app.

9. App is generally working fine, but there are a few annoying bits.

10. Impossible to see if connecting.

Steps to Troubleshoot & Fix NPO Radio 1 Issues

1. Fix NPO Radio 1 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NPO Radio 1: Restarting the app will resolve most errors.
  2. Update the NPO Radio 1 App. Here is how:
    1. On Android goto PlayStore » Search for "NPO Radio 1" » Open NPO Radio 1 – Nieuws & Sport » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NPO Radio 1 » click "UPDATE".
  3. Clear NPO Radio 1 – Nieuws & Sport app cache: Clearing cached data will force your app to retrieve the latest data directly from NPO Radio 1 servers.
    1. On Android, goto Settings » Apps » Select "NPO Radio 1 – Nieuws & Sport" » click Storage » click "Clear Cache".
  4. Check NPO Radio 1 app permissions. If any of these permissions required to use your device's features are disenabled, NPO Radio 1 might not work.
  5. Uninstall and reinstall NPO Radio 1. If nothing else has worked, completely uninstall NPO Radio 1 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NPO Radio 1 not working


2. Fix NPO Radio 1 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NPO Radio 1 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NPO Radio 1 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NPO Radio 1 may not be able to connect to the Internet when running in the background.

Reported Issues