Contact jamstik+ Customer Service

Why should I report an Issue with jamstik+?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Zivix LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Jamstik is a smart innovation thank you but no Android I am now looking at the Pocket Guitar and telling Android users to purchase.Sound doesn't all was work, delete the app and reinstall to fix.

2. Jamstik can not be a replacement of acoustic or even electric guitar🙄🙄 i dont recommend jamstik to buy, i think i waste my huge amountWould have given 5 stars but the 2 star rating is because this device is geared for Apple products.

3. It may work good only with IOS devices so if you have only android then dont buy jamstik coz it is not for you until you spend again one IOS device.

4. Jamstik is compact so the app should be on a smartphone...right? But there are more apps for Apple than Android.

5. You may play few clicking chords like toy guitar to morally support yourself that you spent a huge money for this.

6. You'll thank me later.Jamstik does not support well with android.

7. Why not for Android? Jamstik has few apps for PC and my laptop is to cumbersome to take anywhere.

8. I want to learn how to play on my Android smartphone.

9. Wasted money.B STRING doesn't play correct note on 1st fret.

10. Not like the real thing, tough to reset lessonsDon't buy the jamstik.

11. jamstik is NOT for beginners, most flaws are on the hardware so I'm gonna spare that.

1. Fix jamstik+ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart jamstik+: Restarting the app will resolve most errors.
2. Update the jamstik+ App. Here is how:
   1. On Android goto PlayStore » Search for "jamstik+" » Open jamstik+ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for jamstik+ » click "UPDATE".
3. Clear jamstik+ app cache: Clearing cached data will force your app to retrieve the latest data directly from jamstik+ servers.
   1. On Android, goto Settings » Apps » Select "jamstik+" » click Storage » click "Clear Cache".
4. Check jamstik+ app permissions. If any of these permissions required to use your device's features are disenabled, jamstik+ might not work.
5. Uninstall and reinstall jamstik+. If nothing else has worked, completely uninstall jamstik+ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing jamstik+ not working

2. Fix jamstik+ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make jamstik+ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to jamstik+ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, jamstik+ may not be able to connect to the Internet when running in the background.