Published by Wish Inc. on Oct 31, 2024

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Why should I report an Issue with Wish: Shop and Save?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Wish Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Wish: Shop and Save

1. We’ve got whatever you’re into: clothing, electronics, gardening tools, sports equipment, anime figurines, bags, decor, makeup, toys, drones, smartwatches, or designer perfume.

2. Spend less to ship the deals you’ll discover with flat rate shipping. Get $2. 99 flat rate shipping when you spend $10 on eligible items.

3. The destination for home and life - discover everything from everyday basics, hobbies & DIY, fashion for all, the latest in tech, to the wonderfully unexpected - and everything in-between, at prices likely to make you smile!

4. Fuel your free time with a little bit of everything from electronics, fashion, automotive gear, wellness, home essentials, unique decor, the intentionally surprising, and much, much more.

5. Wish is home to deals on millions of items from around the world.

6. Every order is backed by our Wish Buyer Protection promise.

7. Earn a daily login stamp for every day you open the Wish app. 7 visits gets you up to 50% off!

8. The Wish app is the internet’s best-kept secret for affordable online shopping.

9. Scroll the infinite product feed that features items chosen just for you.

10. Find authentic products from your favorite brands.

11. Explore by category to find just what you’re looking for.

Wish Customer Insights

1. only problem I have with it is that the shipping costs almost total the amount of the purchase!!! if they were to change that 1 thing I would give it a 10 Hands Down!!! Haven't ordered yet but when I do I'll update!! Great place to get things at a great Price!! On some idems shipping is way Slow other than that it's a Great place to shop!!! Seems like the more money and stuff you buy you either don't get what you Ordered!!!Bad experience... When you fined something you want the price is just right and then they hit you with delivery charge then it takes about a month for your items to get to you.

2. If your question is not there it S.O.L. I waited for an item and I came incomplete and all they did was a refund... Now I have to wait another month to get my item.I use this app to purchase very specific items, it's taken some time & a few dollars, but I've learned to maximize my savings this way.

3. How are you going to block me when I was sent the wrong item.I just noticed how much I was actually charged, I can guarantee I looked at the shipping price before I placed the order because it is a scam.

4. Ads are ridiculous when searching, as well, way too many.I love Wish, you just have to be careful about what you order because things don't always come, sizes don't always match up with expectations, and shipping times can be torturously frustrating, but most of the time, if you're patient, the results pay off.

5. The FAQ says flat rate shipping is an option if you have the most recent app, complete lieThey have awsome deals and great products the only complaint is trying to check out and pay.

6. They have added the flat rate shipping fee on most items, adding even more to the savings.

7. My order came today and one of the items was a cheaper item not even the same size or color.

8. At this point I'm very satisfied as a customer, in using this app.I think the prices of stuff are not accurate compared to adding it to your cart will jump the price up dramatically.

9. One of the main items is craft supplies, & I save a considerable amount of money, without losing quality by ordering from Wish.

10. It's a pretty good app if you wanna get some stuff for cheap, only downsides are they sometimes take forever to ship, and may not be as great and grand as you saw in the pictures, I mean that's kinda a thing for online shopping anywhere, but yea.

11. If a product said one dollar and shipping is 3 dollars and adding it to the cart jumps it to 20 bucks is wrong to do.

Steps to Troubleshoot & Fix Wish Issues

1. Fix Wish Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Wish: Restarting the app will resolve most errors.
  2. Update the Wish App. Here is how:
    1. On Android goto PlayStore » Search for "Wish" » Open Wish: Shop and Save » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wish » click "UPDATE".
  3. Clear Wish: Shop and Save app cache: Clearing cached data will force your app to retrieve the latest data directly from Wish servers.
    1. On Android, goto Settings » Apps » Select "Wish: Shop and Save" » click Storage » click "Clear Cache".
  4. Check Wish app permissions. If any of these permissions required to use your device's features are disenabled, Wish might not work.
  5. Uninstall and reinstall Wish. If nothing else has worked, completely uninstall Wish then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Wish not working


2. Fix Wish Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Wish be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Wish not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Wish may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello,

    I would like to request that my account be deleted.

    Email address for account:
    elizabeth.c.ruffa@redacted

    Name under account:
    Eli Ruffa

    Let me know if any other information is needed to delete my account under the CCPA.

    Thank you,
    Eli

    — by Eli 3 years ago

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