Published by MBC Group on Mar 14, 2024

Report an issue with MBC Ramadan.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with MBC Ramadan?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MBC Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact MBC Ramadan image 1 contact MBC Ramadan image 2

About MBC Ramadan

1. Let The MBC Ramadan app be your trusted companion in the holy month.

2. The App helps our MBC viewers track their essential Ramadan Timings wherever they are in the world, plus stay informed of All MBC programs across our TV grid during Ramadan.

MBC Ramadan Customer Insights

1. thank you MBCThis app is amazing it has all u needs + plus it helps u so much but how could u change it to English please let me know if could change it 👍.Nothing works.

2. exactly what i need during Ramadan but unfortunately i cant use as all program's timings are arabic numbers and can't read it.

3. Please fix the error, لقد حدث خطأ.EXCELLENT APPLICATION, Good features and Elegant layout.

4. But please how do i change the language to English?Best app at all.

5. plz try to put an option to choose either arabic/universal numbers.

6. Thanks MBC.... 5 ST⭐RS for sureThe best app for the Ramadan.

7. Very disappoint from great compny.

8. All you need is included.

9. it looks Nice.

10. so i dont benefit from this app.

Steps to Troubleshoot & Fix MBC Ramadan Issues

1. Fix MBC Ramadan Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MBC Ramadan: Restarting the app will resolve most errors.
  2. Update the MBC Ramadan App. Here is how:
    1. On Android goto PlayStore » Search for "MBC Ramadan" » Open MBC Ramadan » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MBC Ramadan » click "UPDATE".
  3. Clear MBC Ramadan app cache: Clearing cached data will force your app to retrieve the latest data directly from MBC Ramadan servers.
    1. On Android, goto Settings » Apps » Select "MBC Ramadan" » click Storage » click "Clear Cache".
  4. Check MBC Ramadan app permissions. If any of these permissions required to use your device's features are disenabled, MBC Ramadan might not work.
  5. Uninstall and reinstall MBC Ramadan. If nothing else has worked, completely uninstall MBC Ramadan then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MBC Ramadan not working


2. Fix MBC Ramadan Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MBC Ramadan be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MBC Ramadan not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MBC Ramadan may not be able to connect to the Internet when running in the background.

Reported Issues