Published by MBC Group on Oct 28, 2024

Report an issue with MBC MOOD.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with MBC MOOD?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MBC Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About MBC MOOD

1. MBC FM, Panorama FM, and Wanasah FM broadcast the best Arabic, Khaleeji, and Jalasat music across the Kingdom of Saudi Arabia.

2. You can now send a text, photo or voice note to the studio and interact with live radio shows.

3. MBC MOOD has all your favorite Arabic radio stations!

4. MBC MOOD hosts a wide range of Arabic Podcasts that you can listen to on the go.

5. In addition to listening to MBC FM and Panorama FM, you can now watch a live video feed from our studios.

6. Getting in touch with your favorite presents have never been easier.

7. If you're addicted to news, Arabiya FM is the station for you.

8. MBC MOOD lets you experience incredible audio and music on your Android Smartphone, Wear OS, Android TV and in the car on Android Auto.

MBC MOOD Customer Insights

1. Please, adding English and other languages will go a long way.. Thank youI downloaded this app to hear Alagha podcast,however you need to add more functionality than pause and play The listener should be able to listen and return back to the point where it stopped.

2. I have been a follower, watcher of the MBC channels then the news of this radio station came up and I was delighted but my delight was cut short due to one barrier (language).

3. Please check google podcast.Good app, but it doesn't send security code to USA.

4. Time is too short , and code doesn't come.

5. I tried signing up or entering but I just can't navigate through because I couldn't understand.

Steps to Troubleshoot & Fix MBC MOOD Issues

1. Fix MBC MOOD Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MBC MOOD: Restarting the app will resolve most errors.
  2. Update the MBC MOOD App. Here is how:
    1. On Android goto PlayStore » Search for "MBC MOOD" » Open MBC MOOD » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MBC MOOD » click "UPDATE".
  3. Clear MBC MOOD app cache: Clearing cached data will force your app to retrieve the latest data directly from MBC MOOD servers.
    1. On Android, goto Settings » Apps » Select "MBC MOOD" » click Storage » click "Clear Cache".
  4. Check MBC MOOD app permissions. If any of these permissions required to use your device's features are disenabled, MBC MOOD might not work.
  5. Uninstall and reinstall MBC MOOD. If nothing else has worked, completely uninstall MBC MOOD then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MBC MOOD not working


2. Fix MBC MOOD Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MBC MOOD be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MBC MOOD not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MBC MOOD may not be able to connect to the Internet when running in the background.

Reported Issues