Published by Lideralia

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Why should I report an Issue with MyLife - Your life in pictures?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Lideralia to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

MyLife Customer Insights

1. Please helpDamned app has SUCH AN ASININE MALFUNCTION WHEN I ATTEMPT...NOTICE THAT WORD= ATTEMPT!! To create an account?!!@!:&?.ha!..GOOD friggin' luck....THE worst!I'm not giving you my number in order to use your app.

2. But your app do not give access to my folders, so you want me to scroll through thousands of pics in order to reach one I could have gotten in less than 10sec, (had I had the option of searching my folders).

3. Guys, you MUST be crazy! Uninstalled.I don't have a verification code, My number is correct but it still doesn't send me the verification code, no matter how many times i tried.

4. Lost interest from the first moment when the app wanted me to scroll through the entire pic collection on my phone.

5. The directory on my phone was built with folders.

6. Allow me to use the app before asking for my private information.

7. As a "pic app", this is as amateurish as they come.

Steps to Troubleshoot & Fix MyLife Issues

1. Fix MyLife Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MyLife: Restarting the app will resolve most errors.
  2. Update the MyLife App. Here is how:
    1. On Android goto PlayStore » Search for "MyLife" » Open MyLife - Your life in pictures » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyLife » click "UPDATE".
  3. Clear MyLife - Your life in pictures app cache: Clearing cached data will force your app to retrieve the latest data directly from MyLife servers.
    1. On Android, goto Settings » Apps » Select "MyLife - Your life in pictures" » click Storage » click "Clear Cache".
  4. Check MyLife app permissions. If any of these permissions required to use your device's features are disenabled, MyLife might not work.
  5. Uninstall and reinstall MyLife. If nothing else has worked, completely uninstall MyLife then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MyLife not working


2. Fix MyLife Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MyLife be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MyLife not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MyLife may not be able to connect to the Internet when running in the background.

Reported Issues