Published by Kidjo on Oct 18, 2024

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Why should I report an Issue with Kidjo TV: Videos for Kids?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Kidjo to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Kidjo TV: Videos for Kids image 1 contact Kidjo TV: Videos for Kids image 2

Kidjo TV Customer Insights

1. They'll find all of their favorite shows with one simple click! Recommended :)worst app ever!!Great to use with your child Awesome and fun Thank you for making this app it's a pleasure to work and play with appI can't type my whole Google password to subscribe without it erasing the 3rd or 4th letter and having to retype it all againDoesn't seem to work with android TV's I can't select anything.worst app everVery bad apppppppppp๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘ŽI bought the app for sony Tv, doesn't work sadly.

2. I have subscription on this, it's fine on my iPhone,but when I try this on my android pad I can not log in!!!!!! It prompt a birth year window on portrait screen and no keypad to enter the year.

3. I deleted the app and found another that does offer free service with the option to pay for premium, as it should be.This user-friendly app has everything to keep kids entertained.

4. I got stucked no matter how many reinstall I did...very disappointing..The app used to be great.

5. It was a 2 tiered service; pay and get all the videos.

6. It was a nice distraction for my kids at times.

7. Don't pay and get a small amount of content.

8. Now all the videos are pay only.

9. 2 big thumbs way down.

Steps to Troubleshoot & Fix Kidjo TV Issues

1. Fix Kidjo TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kidjo TV: Restarting the app will resolve most errors.
  2. Update the Kidjo TV App. Here is how:
    1. On Android goto PlayStore » Search for "Kidjo TV" » Open Kidjo TV: Videos for Kids » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kidjo TV » click "UPDATE".
  3. Clear Kidjo TV: Videos for Kids app cache: Clearing cached data will force your app to retrieve the latest data directly from Kidjo TV servers.
    1. On Android, goto Settings » Apps » Select "Kidjo TV: Videos for Kids" » click Storage » click "Clear Cache".
  4. Check Kidjo TV app permissions. If any of these permissions required to use your device's features are disenabled, Kidjo TV might not work.
  5. Uninstall and reinstall Kidjo TV. If nothing else has worked, completely uninstall Kidjo TV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kidjo TV not working


2. Fix Kidjo TV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kidjo TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kidjo TV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kidjo TV may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Kindly cancel my subscription on email keaganvdbank01@redacted

    โ€” by Cecilia se Beer 2 years ago

  • I want to cancel any account I have in your system.

    โ€” by Neyvis Remon Gonzalez 3 years ago