Published by Motelrocks.com on Aug 30, 2024

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Why should I report an Issue with Motel Rocks?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Motelrocks.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Motel Rocks

1. Fifteen years later and Motel is now a leading Brit fashion label renowned for offering unique prints, form fitting silhouettes and trend-setting styles that are loved by fashionistas, style icons and celebrities across the globe. Motelrocks. com, is dedicated to bringing the hottest new trends and most coveted styles to the site each and every week.

2. Inspired by the indie vintage shops and various thrift stores dotted along the Californian coastline, the Motel designers set about bringing these looks to the British consumer and carved a unique niche in the marketplace.

3. Born from a love of vintage fashion, Motel is the must-have label for girls who want unique, edgy and eclectic additions to their wardrobe that are guaranteed to make an impact!

4. Established in the late 90’s, Motel was created after the brand founders set out on a road trip of freedom, discovery and fun across the west coast of America.

5. Alongside the latest Motel pieces, you’ll find a range of hand-picked accessory and beauty brands that are the perfect addition to any Motel outfit.

6. With exclusive product offerings, trend advice and sneak peeks behind the scenes of the Motel world too, Motelrocks. com is the online destination for fashion that is sure to shake up your style!

Motel Rocks Customer Insights

1. Tried twice to re-dowload it but seems that filters dont work, lots of products that i find on the website are not in the app and in some pages you cant even sort the items.Okay so, i love the clothes and they have a great array...BUT the app needs some work, when you scroll though the clothes its in a loop (so you're just aimlessly scrolling) and when you press an item, there is a heart icon on the image but when you press the heart it opens the actuall image, so either make it a button or remove it... apart from that it looks like a good site but I definitely prefer the desktop websitelove the convenience of the app I love the sales and coupons you get just from downloading and the continuous sales!! one thing is tho that I have a glitch where my liked items aren't showing up on my wishlist but I assume it's a bug that will get fixed or if give it 5 starsIt doesnt work.

2. Even though I have liked things and can see the black heart on the item, my wish list says its empty 😔 EDIT: Deleted and reinstalled, all better now 😊Absolutely love this shop, all the clothes are so cute w n have unique designs.

3. Wont shop here if the company doesnt even care to fix a simple issue such as thisTest/fix this app! Serious loading issues, things either don't load at all or items repeat in a loop.

4. Other reviews say the app hasnt worked for 2 MONTHS?? What are you guys doing twiddling your thumbs? Uninstalled straight away it just opens to an image and thats it.

5. This happens everytime.App has stopped working for the last 2 months, just opens to an image and never loads.

6. If I try to load more items, it constantly shows a loading sign, but never loads.

7. if I try change any filters, nothing actually changes, and even then I can only view like 6 items from a category.

8. I have tried deleting and reinstalling to no avail.Usually the perfect app but recently my wish list has vanished.

9. The delievery options are so good and cheap, you can get next day delievery on any day and standard delievery is only 2 - 3 days.

10. When it was working better the wishlist could only be found when you add something to your cart also which is kind of annoying.

11. :)Nothing loads and there is no way of putting discount code on your order.

Steps to Troubleshoot & Fix Motel Rocks Issues

1. Fix Motel Rocks Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Motel Rocks: Restarting the app will resolve most errors.
  2. Update the Motel Rocks App. Here is how:
    1. On Android goto PlayStore » Search for "Motel Rocks" » Open Motel Rocks » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Motel Rocks » click "UPDATE".
  3. Clear Motel Rocks app cache: Clearing cached data will force your app to retrieve the latest data directly from Motel Rocks servers.
    1. On Android, goto Settings » Apps » Select "Motel Rocks" » click Storage » click "Clear Cache".
  4. Check Motel Rocks app permissions. If any of these permissions required to use your device's features are disenabled, Motel Rocks might not work.
  5. Uninstall and reinstall Motel Rocks. If nothing else has worked, completely uninstall Motel Rocks then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Motel Rocks not working


2. Fix Motel Rocks Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Motel Rocks be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Motel Rocks not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Motel Rocks may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • can you please delete my account as i made it under the wrong region of country and cannot make a new one with the right country as it is signed up in a different one .

    — by Aideen McNamara 2 years ago