Published by The Potter's House of Dallas on Apr 9, 2024

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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T.D. Jakes Ministries App Customer Insights

1. I really wish that I could give this app 5 stars, but I have to ask, "what is the point of this app if I can't get God's Word?" I feel lost not being apart of the Potters House!😨 PLEASE FIX!!!Easier to find sermons and no ads, but the app seemingly took over my phone and didn't respond to me pounding on the X to escape the system.

2. Have not been able to watch one episode content from start to finish without interruption.First, I want to start by saying that I absolutely love this app.

3. Trying to listen to yesterday's rebroadcast and it keeps freezing like every 2-3 minutes...incredibly frustrating bc it's taking away from the message.

4. The app popped up everywhere and I couldn't get rid of it! CarolThis app is sooo much better than the original one that would buffer for 3-5 minutes and then give you the option to cancel or try again without the program ever playing.What's going on with the app.

5. Can you please keep the old app active til these issues are resolved?Sad!! I love my Bible Study and Sermons, but can't watch either one on this app.

6. I love listening to TD Jakes but unfortunately have to watch from YouTube which has so many ads.

7. The last two Sunday REPLAY videos has stopped continuously throughout the replay and finally crashing before the end of the video.

8. In this new app the video display freezes so often (every 10 mins or so) while the audio keeps playing.

9. Full of people I don't know so I go to podcasts only to find more videos when I'm looking for audio.

10. But I deal with it bcuz I enjoy the praise & worship part that yall dont put on YouTube.

11. It happens so much, I'm tempted to click off & wait for the YouTube link.

Steps to Troubleshoot & Fix T.D. Jakes Ministries App Issues

1. Fix T.D. Jakes Ministries App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart T.D. Jakes Ministries App: Restarting the app will resolve most errors.
  2. Update the T.D. Jakes Ministries App App. Here is how:
    1. On Android goto PlayStore » Search for "T.D. Jakes Ministries App" » Open T.D. Jakes Ministries App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for T.D. Jakes Ministries App » click "UPDATE".
  3. Clear T.D. Jakes Ministries App app cache: Clearing cached data will force your app to retrieve the latest data directly from T.D. Jakes Ministries App servers.
    1. On Android, goto Settings » Apps » Select "T.D. Jakes Ministries App" » click Storage » click "Clear Cache".
  4. Check T.D. Jakes Ministries App app permissions. If any of these permissions required to use your device's features are disenabled, T.D. Jakes Ministries App might not work.
  5. Uninstall and reinstall T.D. Jakes Ministries App. If nothing else has worked, completely uninstall T.D. Jakes Ministries App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing T.D. Jakes Ministries App not working


2. Fix T.D. Jakes Ministries App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make T.D. Jakes Ministries App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to T.D. Jakes Ministries App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, T.D. Jakes Ministries App may not be able to connect to the Internet when running in the background.

Reported Issues