Published by VideoMaster Tools

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Why should I report an Issue with Mp4 to Mp3 - Convert Video to ?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of VideoMaster Tools to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Mp4 to Mp3 Customer Insights

1. It appears to work, but the ending file has zero bits.Wow! Everything is now working perfectly! We can select a single video that we need to convert easily!! Best Mp4 Converter with high Quality pitches! But, it is now in Purchase.

2. Don't know how it worked, but I am over the moon about it! 5 Stars! Can't speak to the other features, but I'm sure they work well when converting to mp3 as well.It works really good but I have one problem: When I delete a video from my phone storage, the video will still be in Video Master Tools.

3. at the edit page you can type in the album name and the artists name the song you downloaded belongs to(OR, this app settles the information already sometimes, usually happens when the song is old or well-known), which makes Google Music Player display beautiful album cover when you play songs with it without download any pic.

4. I want to chop up a 4 1/2 hour Buckethead (greatest guitarist ever born; check him out) compilation into its respective songs but with such a long video and nothing but a slider to adjust time values, it is impossible.

5. Also, most songs I've converted were cut short at the very end and left with an agitating pop.The app has no issue downloading large files and I was pleased when I saw that you can edit portions of a clip and save it as separate audio.

6. I have tried literally dozens of video converters and mp4 file repair apps to try to repair a video file.

7. I can install the program, but when running the program and trying to convert a file to mp3 or wav, it doesn't work.

8. Unfortunately there is a MASSIVE oversight as you cannot type in video timestamps but merely use a slider to adjust the value.

9. It's difficult to find the audio your trying to convert in the menu, and when you're in the conversion menu, you can't upload any album art.

10. I thaught it was glitch, so I pressed on the video to see if it would still play, and oddly, it did.

11. So I went to File Manager to search through my files for the video(s).

Steps to Troubleshoot & Fix Mp4 to Mp3 Issues

1. Fix Mp4 to Mp3 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mp4 to Mp3: Restarting the app will resolve most errors.
  2. Update the Mp4 to Mp3 App. Here is how:
    1. On Android goto PlayStore » Search for "Mp4 to Mp3" » Open Mp4 to Mp3 - Convert Video to » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mp4 to Mp3 » click "UPDATE".
  3. Clear Mp4 to Mp3 - Convert Video to app cache: Clearing cached data will force your app to retrieve the latest data directly from Mp4 to Mp3 servers.
    1. On Android, goto Settings » Apps » Select "Mp4 to Mp3 - Convert Video to " » click Storage » click "Clear Cache".
  4. Check Mp4 to Mp3 app permissions. If any of these permissions required to use your device's features are disenabled, Mp4 to Mp3 might not work.
  5. Uninstall and reinstall Mp4 to Mp3. If nothing else has worked, completely uninstall Mp4 to Mp3 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mp4 to Mp3 not working


2. Fix Mp4 to Mp3 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mp4 to Mp3 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mp4 to Mp3 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mp4 to Mp3 may not be able to connect to the Internet when running in the background.

Reported Issues