Contact SkyVPN Customer Service

Why should I report an Issue with SkyVPN - Fast Secure VPN?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 2nd Phone Number & VPN Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Thanks 👍I think it's the most stable free free vpn, but the annoying thing is the duration between the time you start the app untill you completely connect.

2. Many people, myself included, have also noticed how if you turn your phone off (not shutdown) at any point, in a minute or so it will shut itself off, meaning you're having to reconnect MANY times a day, wasting trafficOverall, it just works.

3. Why does this happen? (By break I mean it never connects and takes forever to connect.) And I know it's not a network bandwith issue because it works after uninstalling it.

4. It will work for about a day or two completely fine, but then all of a sudden it starts giving error messages EVERY TIME you try to connect.

5. Plus there are dozens and dozens of ads, so a lot of the time it's nearly impossible to connect without being reconnected to other apps and ads in the Play store.

6. Easy usage, ads are fine unless you choose to watch a bunch for free limited premium.

7. I have no problem with seeing some ads, but I think it's better that the app start right on the connect button.The app is ok, but you have to reconnect every 30 minutes and it's not unlimited.

8. it's been overloading alot lately, so I have to keep switching to premium and watching ads every 5 minutes, which is pretty annoying.

9. The slow connect speeds, the 30 minute disconnects, the CONSTANT badgering to pay mpney and upgrade.. It was awful.

10. Then today it just stopped connecting, it only gave me the option to upgrade to premium or reconnect.

11. Other than that, the free version actually works way better than other vpns.

1. Fix SkyVPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SkyVPN: Restarting the app will resolve most errors.
2. Update the SkyVPN App. Here is how:
   1. On Android goto PlayStore » Search for "SkyVPN" » Open SkyVPN - Fast Secure VPN » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SkyVPN » click "UPDATE".
3. Clear SkyVPN - Fast Secure VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from SkyVPN servers.
   1. On Android, goto Settings » Apps » Select "SkyVPN - Fast Secure VPN" » click Storage » click "Clear Cache".
4. Check SkyVPN app permissions. If any of these permissions required to use your device's features are disenabled, SkyVPN might not work.
5. Uninstall and reinstall SkyVPN. If nothing else has worked, completely uninstall SkyVPN then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SkyVPN not working

2. Fix SkyVPN Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SkyVPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SkyVPN not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SkyVPN may not be able to connect to the Internet when running in the background.