Published by 2nd Phone Number & VPN Ltd on Apr 22, 2024

contact SkyVPN - Fast Secure VPN Chat with our AI-based SkyVPN Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with SkyVPN?



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Why chat with our AI SkyVPN Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of SkyVPN.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Thanks 👍I think it's the most stable free free vpn, but the annoying thing is the duration between the time you start the app untill you completely connect.

2. Many people, myself included, have also noticed how if you turn your phone off (not shutdown) at any point, in a minute or so it will shut itself off, meaning you're having to reconnect MANY times a day, wasting trafficOverall, it just works.

3. Why does this happen? (By break I mean it never connects and takes forever to connect.) And I know it's not a network bandwith issue because it works after uninstalling it.

4. It will work for about a day or two completely fine, but then all of a sudden it starts giving error messages EVERY TIME you try to connect.

5. Plus there are dozens and dozens of ads, so a lot of the time it's nearly impossible to connect without being reconnected to other apps and ads in the Play store.

6. Easy usage, ads are fine unless you choose to watch a bunch for free limited premium.

7. I have no problem with seeing some ads, but I think it's better that the app start right on the connect button.The app is ok, but you have to reconnect every 30 minutes and it's not unlimited.

8. it's been overloading alot lately, so I have to keep switching to premium and watching ads every 5 minutes, which is pretty annoying.

9. The slow connect speeds, the 30 minute disconnects, the CONSTANT badgering to pay mpney and upgrade.. It was awful.

10. Then today it just stopped connecting, it only gave me the option to upgrade to premium or reconnect.

11. Other than that, the free version actually works way better than other vpns.

Steps to Troubleshoot & Fix SkyVPN Issues

1. Fix SkyVPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SkyVPN: Restarting the app will resolve most errors.
  2. Update the SkyVPN App. Here is how:
    1. On Android goto PlayStore » Search for "SkyVPN" » Open SkyVPN - Fast Secure VPN » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SkyVPN » click "UPDATE".
  3. Clear SkyVPN - Fast Secure VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from SkyVPN servers.
    1. On Android, goto Settings » Apps » Select "SkyVPN - Fast Secure VPN" » click Storage » click "Clear Cache".
  4. Check SkyVPN app permissions. If any of these permissions required to use your device's features are disenabled, SkyVPN might not work.
  5. Uninstall and reinstall SkyVPN. If nothing else has worked, completely uninstall SkyVPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SkyVPN not working


2. Fix SkyVPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SkyVPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SkyVPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SkyVPN may not be able to connect to the Internet when running in the background.

Reported Issues

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