Published by 2nd Phone Number & VPN Ltd on Sep 11, 2024

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Why should I report an Issue with 2nd Line - Second Phone Number?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 2nd Phone Number & VPN Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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2nd Line Customer Insights

1. Any idea when that feature can be available for phone users? Hence, this is why I rated this phone number four stars, everything else is great.This texting app is so awesome! It even allow you to earn extra points by watching small videos! The signals are for the most part are always good! Some of my text messages were delayed at times... I wouldn’t receive them until later on in the day, not all but some! But overall! This is an excellent free texting application to use!Downloaded this app to see if, with the free trial upgrade, I could use the number for verification codes.

2. I don't mind having the ads, in order for my usage to be free, however I am not able to pay as money is tight.I love this phone number, I use it a lot on my Note 10, but the problem I noticed really quickly is that the audio/recording feature is only available for android devices and not the iPhone.

3. Any idea when that feature can be available for iPhone users? Hence, this is why I rated this phone number four stars, everything else is great.At first, it seemed definitely like a scam, the subscriptions didnt do anything at all.

4. They will only end up charging you.I love this phone number, I use it a lot on my Note 10, but the problem I noticed really quickly is that the audio/recording feature is only available for android devices and not the phone.

5. I would recommend this service to Anyone needing an Auxiliary Number that is reliably Dependable for their tablet or phone.I wanted to try out this app, so I signed up for the free trail.

6. I have only had One Functional Issue after having used this app for a couple of months now: The option to text images in full High Definition, without recompression, did not work; I had to disable the feature's Option in order to successfully send images at All.

7. I will say that on wifi it seemed to work well so if you are using this as an alternative to a landline than it may be worth the money.The Service has been Great, and has Better-than-Sufficient Call Quality.

8. Well, guess who was charged $32 the moment the free trial (that I canceled) ended? So I reach out via email as soon as I see the charge and I have not gotten a reply.

9. I looked up second phone numbers, that are free to use.

10. This app, Second Phone Number, showed up amongst the top searches.

11. I have been in areas with excellent 4g service and it still fails to ring and when it does ring and I answer it's a battle of "hello" for about 5 seconds before the connection is established.

Steps to Troubleshoot & Fix 2nd Line Issues

1. Fix 2nd Line Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 2nd Line: Restarting the app will resolve most errors.
  2. Update the 2nd Line App. Here is how:
    1. On Android goto PlayStore » Search for "2nd Line" » Open 2nd Line - Second Phone Number » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 2nd Line » click "UPDATE".
  3. Clear 2nd Line - Second Phone Number app cache: Clearing cached data will force your app to retrieve the latest data directly from 2nd Line servers.
    1. On Android, goto Settings » Apps » Select "2nd Line - Second Phone Number" » click Storage » click "Clear Cache".
  4. Check 2nd Line app permissions. If any of these permissions required to use your device's features are disenabled, 2nd Line might not work.
  5. Uninstall and reinstall 2nd Line. If nothing else has worked, completely uninstall 2nd Line then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 2nd Line not working


2. Fix 2nd Line Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 2nd Line be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 2nd Line not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 2nd Line may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want to de activate 2nd Line services and unsubscribe payment for the same.

    — by Ashish 2 years ago

  • I don't have enough money

    — by Godwin Ezekiel 2 years ago

  • Please delete any and all information associated with this. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

    — by Shannon Jones 3 years ago

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