Contact Malody Customer Service

Why should I report an Issue with Malody?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mugzone to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Malody is a cross-platform music game (Simulator) which is developed by a group of dedicated volunteers. * Support variety of chart formats: osu, sm, bms, pms, mc, tja. * Support play effect: random, flip, const, rush, hide, origin, death. * Wiki based community where you can upload and share charts.

1. The filters (with the game mode) in the store work okay, but does it really have to list only the beatmaps of that specific mode (especially when the song has more than one mode)? As for the skins, there could have been a different way to access the store for that other than having to go to the options for that.

2. Why does the game only stick to one specific orientation? When auto-rotate is enabled, the game should also be able to rotate with the orientation of the screen (even if the device's auto-rotate function is off the game should be able to rotate even if it's only in landscape mode) Overall the game's great, but it could use some improvements.Great game, but i would have some complaints.

3. Please fix this issue, this bug or glitch is annoying, I can't enjoy the game only because of this.Lots of fun! I have noticed though, that sometimes it doesn't let you in saying there's a server error? I don't have it on my phone anymore because of it, but it seems to run fine on my tablet 🤔 also, some songs come up as an option but then don't have anything you can download (one example being Ussewa).

4. I understand if it will take a long time but please add more fun songs.The game is great and all, I could play any mania charts.

5. All other modes I've tried work properly, so just would not recommend using it for SM maps until its fixed.The game itself is really good, especially with the amount of game modes there are.

6. I reccomend it!The game's actually pretty great, with decent graphics, interesting beatmaps, and the different game modes allow the game to do well for me.

7. other than that a great game, and my few problems don't ruin the experience!Nice that it combines a bunch of games into one.

8. Some very fast songs I play on osu!mania for example, just don't work on malody because of the hit offset (I guess) breaking when tapping too much at once pls fixOkay, I'm back here to say that the issue was my device, sorry.

9. However there are issues that the game can (and should) improve on... When I download a beatmap and try to open it, the game takes me back to the song selection screen.

10. Add advanced search please.Really great and diverse game modes from this game.

11. The system for getting coins helps keep people active in the game, and it looks like the device put in a lot of effort.

1. Fix Malody Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Malody: Restarting the app will resolve most errors.
2. Update the Malody App. Here is how:
   1. On Android goto PlayStore » Search for "Malody" » Open Malody » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Malody » click "UPDATE".
3. Clear Malody app cache: Clearing cached data will force your app to retrieve the latest data directly from Malody servers.
   1. On Android, goto Settings » Apps » Select "Malody" » click Storage » click "Clear Cache".
4. Check Malody app permissions. If any of these permissions required to use your device's features are disenabled, Malody might not work.
5. Uninstall and reinstall Malody. If nothing else has worked, completely uninstall Malody then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Malody not working

2. Fix Malody Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Malody be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Malody not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Malody may not be able to connect to the Internet when running in the background.