Contact Photo Tool Customer Service

Why should I report an Issue with Photo Tool?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of COLIFER LAB to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Once found, the album can be shared, it remains visible.Not sure why this option is not already in Google Photos, but the ability to sync offline Google Photos Album on the phone (an album fed by different people for example) is awesome to be able to use them locally on the phone (edits, 3-rd party apps...). On trick: the Album must not be shared (in Google Photos) for Tool to find it.

2. Completely useless.Not sure why this option is not already in Google Photos, but the ability to sync offline Google Photos Album on the phone (an album fed by different people for example) is awesome to be able to use them locally on the phone (edits, 3-rd party apps...). On trick: the Album must not be shared (in Google Photos) for Tool to find it.

3. For the past 9-10 years, I have used the Photo Tool app with my Google Account without any issues, but since this new update, I keep on getting the message "No photos.

4. It allows to select some photos and showing recent album rather than all the available albums.

5. This makes tough to upload photos in a particular album.This app is the most dangerous one.

6. You may need to tweek account settings to give access to your photos.Recently tried to find an old photo saved onto this app.

7. I cant select my album from the drop down to upload my photos.

8. I had x-plorer app which I believe equally dangerous one, this app is holding and signed into all my Google accounts under that X-plorer umbrella and now today I downloaded from store and found there was another window hidden background with signed on already with something showing sign out.

9. Guess I can use it to only upload to my cloud driveGoogle Photos slideshow app that works! This has transition timing and display options, all missing from Photos.

10. Uninstalling.Logged on to my Google to access photos.

11. I opened my tool today to discover it has been auto updated and all my photos are gone.

1. Fix Photo Tool Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Photo Tool: Restarting the app will resolve most errors.
2. Update the Photo Tool App. Here is how:
   1. On Android goto PlayStore » Search for "Photo Tool" » Open Photo Tool » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo Tool » click "UPDATE".
3. Clear Photo Tool app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo Tool servers.
   1. On Android, goto Settings » Apps » Select "Photo Tool" » click Storage » click "Clear Cache".
4. Check Photo Tool app permissions. If any of these permissions required to use your device's features are disenabled, Photo Tool might not work.
5. Uninstall and reinstall Photo Tool. If nothing else has worked, completely uninstall Photo Tool then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Photo Tool not working

2. Fix Photo Tool Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Photo Tool be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Photo Tool not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Photo Tool may not be able to connect to the Internet when running in the background.