Contact Sound Meter Customer Service

Why should I report an Issue with Sound Meter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Smart Tools co. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Found a app that was actually developed by people who know what they were doing called "noise capture" if your after a tool and not a toy app.Have tried more than a dozen sound level apps.

2. It's great to have a general idea about the atmosphere sound of a place or event or whatever it may be ahead of time so I can plan accordingly.

3. I just now tried a bunch of these, looking for a meter app to help find the correct level that audio should be mixed at, for my recording studio.

4. They were still only reading 73dB when it was dangerously loud and 43dB when the only noise in the room was a "silent" computer fan.Surprisingly, there aren't many apps with this functionality and this one covers my needs perfectly.

5. Ads are always the eventual death of a great app.) 🤷Ads get disruptive to the point making this app useless when you want to urgently measure the noise.

6. At the launch you get a bunch of full screen ads you cannot skip, so by the time you get to the functionality - it's too late.

7. even makes noises when buttons are tapped and these are heard by the recording effecting results and pointless features to make the app seem more "useful" such as screen dimming.

8. I have sensitive hearing, when out and about its great for curiosity's sake to know the decibel level.Great app.

9. Love the real-world sound approximation explanation (e.g. "Conversation at 1m")Awesome application.

10. I had a closed head injury when I was younger so I'm light and sound sensitive.

11. It's like rotating the ads all the time while this app is running wasn't enough, with those full-screen ads you don't get to use the app, but you see the ads instead.

1. Fix Sound Meter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sound Meter: Restarting the app will resolve most errors.
2. Update the Sound Meter App. Here is how:
   1. On Android goto PlayStore » Search for "Sound Meter" » Open Sound Meter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sound Meter » click "UPDATE".
3. Clear Sound Meter app cache: Clearing cached data will force your app to retrieve the latest data directly from Sound Meter servers.
   1. On Android, goto Settings » Apps » Select "Sound Meter" » click Storage » click "Clear Cache".
4. Check Sound Meter app permissions. If any of these permissions required to use your device's features are disenabled, Sound Meter might not work.
5. Uninstall and reinstall Sound Meter. If nothing else has worked, completely uninstall Sound Meter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sound Meter not working

2. Fix Sound Meter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sound Meter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sound Meter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sound Meter may not be able to connect to the Internet when running in the background.