Contact Star Girl Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Star Girl.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. : )The reason i give it 3 stars is they should lower the prices on stuff bc when i was trying to get something it said more money? I mean great game stillthis app is too bad...if i want to play it will said that "you have to update" then i didn't click the "ok" button but it still go to playstore for ask me to update this game...i don't want to update the game actuallyyyy...please fix this fasterrrrrrrrrrrrrrrGreat game but at some point it gets boring.

2. Conclusion, i had 2 apps of stargirl but its data is the same..boring..why cant i have 2 apps star girl and 2 different acc?It is an amazing super very nice game it is full of excitement specially in the competetions... Every girl should play it .

3. You can loose your items.Well I like it but I think if we could have as much energy as we wish I think it would be better and easier 😊 and my rating is 3 CUZ making money is sooo hard and dresses are Soo expensive and it's annoying that you need gems for everything too and how do you get gems? It's just complicated!Please help me!!! I switched to Star girl classic and then went back to Christmas.

4. I wish the makers of this game would update it more and fix everythingThis is an amazing game.

5. Don't spend money on this game if your data is not synchronizing your progress.

6. I lost all of my dresses and shirts!! I spent a lot of diamonds and coins to get those!! please help me! thank you! I will change my stars when I get my dresses coats and shirts back.

7. I think so? I install stargirl color of spring and yeahh it saved as star girl christmast.

8. OMG, its probably because its like you in the game and you're dressing youre self and geting guys to like you and you can invite friends.

9. please help!! I have sent 5 emails and still no help!!It is the best game.

10. This usually happens on all of their Star girl even Beauty Idol.

11. Developers rarely responds and I have been stuck on the loading screen for hours after not coming on for 2 weeks.

1. Fix Star Girl Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Star Girl: Restarting the app will resolve most errors.
2. Update the Star Girl App. Here is how:
   1. On Android goto PlayStore » Search for "Star Girl" » Open Star Girl: Christmas » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Star Girl » click "UPDATE".
3. Clear Star Girl: Christmas app cache: Clearing cached data will force your app to retrieve the latest data directly from Star Girl servers.
   1. On Android, goto Settings » Apps » Select "Star Girl: Christmas" » click Storage » click "Clear Cache".
4. Check Star Girl app permissions. If any of these permissions required to use your device's features are disenabled, Star Girl might not work.
5. Uninstall and reinstall Star Girl. If nothing else has worked, completely uninstall Star Girl then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Star Girl not working

2. Fix Star Girl Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Star Girl be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Star Girl not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Star Girl may not be able to connect to the Internet when running in the background.