Contact Video Joiner Customer Service

Why should I report an Issue with Video Joiner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Vidsoftech to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. App shall have access to folders and respective files to add for merging so that we can select those files.Took full portrait video ls each exact same size and reduced the resolution down to a point where it was a small little video in the middle of the screen.I select my videos to join, it says I'm done.

2. Extremely frustratingI didn't except that this app the very hang and this doesn't work after 2 video it stopped working there was no problem in the mobile the shopkeeper say that the app is not working when I gone to check the mobile for my channelThe best joiner and merger app, hassle free and very quick.

3. It can keep the original resolution but the app started fail the 2nd time, And the file selection area is trash, So I jumped in for video merger which was fast and literally dropped the size scale by 70%That was terrible, and it's my fault.

4. Upgraded and bought the app and then tried it with 5 videos about 10 times, DOESN'T WORK AT ALL, every time with another error code.

5. >:(Selecting files is difficult because file names are not seen only tiles of videos are seen.

6. It says to click submit to join/merge video and THERE IS NO SUBMIT BUTTON.

7. There's a join video button but it doesn't do anything.

8. It doesn't change sound and video qualityI like this app.

9. Very disappointed!! Tried it at first with 2 videos, worked more or less OK.

10. It lets gather the videos, takes yu through all the steps, just to close RANDOMLY, and let you down.

11. This app should not be a choice for video editing.

1. Fix Video Joiner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Joiner: Restarting the app will resolve most errors.
2. Update the Video Joiner App. Here is how:
   1. On Android goto PlayStore » Search for "Video Joiner" » Open Video Joiner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Joiner » click "UPDATE".
3. Clear Video Joiner app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Joiner servers.
   1. On Android, goto Settings » Apps » Select "Video Joiner" » click Storage » click "Clear Cache".
4. Check Video Joiner app permissions. If any of these permissions required to use your device's features are disenabled, Video Joiner might not work.
5. Uninstall and reinstall Video Joiner. If nothing else has worked, completely uninstall Video Joiner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Joiner not working

2. Fix Video Joiner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Joiner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Joiner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Joiner may not be able to connect to the Internet when running in the background.