Published by Clementoni S.p.A. on Sep 9, 2024

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Why should I report an Issue with Cyber Robot?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Clementoni S.p.A. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Cyber Robot

1. "The APP allows you to control and play with Cyber Robot in 4 fun and engaging game modes: Programming, Real Time, Gyro and Self-Learning.

2. "The free version of the Science&Play TechnoLogic APP will take you on a stimulating and exciting adventure with Cyber Robot, giving you an opportunity to study and learn how a robot works first-hand.

3. Thanks to Bluetooth® technology, you can programme your robot, control its movements in real-time and even guide it using your gyroscope and teach it to understand your commands.

4. To make the experience even more engaging, you can also access the camera function, which will allow you to photograph and video the robot as it carries out your commands.

5. Cyber Robot is the first Clementoni Robotics APP for children aged 8 years and upward.

6. This game has been specifically designed so you can control and play with your very own robot.

7. Download the APP and start having fun now!

8. What are you waiting for?

9. With fun light and sound effects and adjustable, speed-controlled movements, Cyber Robot will become an inseparable playmate, who you’ll be able to do lots of amazing activities with, as you discover the basic principles of programming!

Cyber Robot Customer Insights

1. And will never recommend or buy any more of your products.Decent, but why the hell does the app need access to location, photos and video and camera?? App won't work without access....very questionableAmazing but cyber robot needs to get a little more speed because he is very slow.

2. Access to location is required to load the app (why?), reluctantly accepting this I then find that bluetooth cannot connect through the app even though the robot can be detected through normal bluetooth searching (why?).

3. Don't waste your money until these issues are resolved.Great app, used to own one of these, and also to all of the people asking why location is needed, it is probably just for connectivity so that the app can locate you and the robot and provide data to the bluetooth, I am by no means an expert, but this is normally what it is used for.App works fine.

4. Seriously wondering about why app needs location access??? In gaming mode OnePlus cannot connect to robot.

5. But if it could just move its head it would've been the best thing i ever got! Please make move its head!I don't have a robot but I remember this app but it's amazing!!!! I rate it 5 stars!!!!It doesn't pair with the phone's BT at all.

6. It wants location services, and photo access.

7. Won't run if you don't allow access to location services.

8. Why the hell do you need location for a child toy.

9. But altogether an absolutely amazing app I have recommended to friends of minePerfect for logic , intelligence , curosity .I think i spelled it wrong .

10. It requires either 0000 or 1234 pass, but none of them works... What to do?buggy circuit.

11. Robot is reasonably versatile and low cost.

Steps to Troubleshoot & Fix Cyber Robot Issues

1. Fix Cyber Robot Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cyber Robot: Restarting the app will resolve most errors.
  2. Update the Cyber Robot App. Here is how:
    1. On Android goto PlayStore » Search for "Cyber Robot" » Open Cyber Robot » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cyber Robot » click "UPDATE".
  3. Clear Cyber Robot app cache: Clearing cached data will force your app to retrieve the latest data directly from Cyber Robot servers.
    1. On Android, goto Settings » Apps » Select "Cyber Robot" » click Storage » click "Clear Cache".
  4. Check Cyber Robot app permissions. If any of these permissions required to use your device's features are disenabled, Cyber Robot might not work.
  5. Uninstall and reinstall Cyber Robot. If nothing else has worked, completely uninstall Cyber Robot then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cyber Robot not working


2. Fix Cyber Robot Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cyber Robot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cyber Robot not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cyber Robot may not be able to connect to the Internet when running in the background.

Reported Issues