Contact Toca Boca World Customer Service

Why should I report an Issue with Toca Boca World?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Toca Boca to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Btw my characters keep restarting so please fix that.In my opinion, Toca Boca is a great game! Packs are relatively cheap, there's so much to explore! There are also many secrets you can find throughout your experience playing the game! There's a variety of houses, and the gifts are a free way to get many nice items! The reason I gave this game 4 stars though, is because of the bugs.

2. It'd be much better if you could have more than 3 spots, and if more places could be freeIt is hours worth of fun with no ads at all! The game is free and never requires you to pay anything! You are able to buy furniture packs, houses, buildings, and more if you chose to do so! All of it is extremely cheap (Im saying like $0.99 cheap).

3. On more than one occasion the game has reset all my progress, shut down randomly, and has made it impossible to customize my house or delete it.Hello there! Just so everyone knows; when you get the game there is not a lot of free stuff I mean like... Not a lot of buildings and character slots to decorate, but everything in the store only costs 1-5 dollars (except for the bundles).

4. I understand your trying to make profit from the game but there is people who may not be able to buy stuff online so it would be nice to have 1 or 2 free buildings, furniter packs, outfits, hairs.

5. The games free items are very cute and you are able to get more items that are free from around the map for your house! The game runs smoothly and has announcements if you want to keep up with the news.

6. The game is a free-to-play game, however, there are not nearly enough free items, places, or customizable houses.

7. Please look into this issue if you haven't already, and my ratings will absolutely change if the problem gets resolved :) Thank youToca life world is a overall good game but also not good, for example you have to buy everything.

8. I understand that the game makers need to make profit, but they are losing many players because the free options get boring.

9. My homes and characters continue to be rested a lot, and sometimes I just stop playing the game all together after that cause it happens so often.

10. Thank you.Toca Boca World is an amazing game and it is so sad that there are so many bugs.

11. Overall, I think it's a great game full of fun.This game is really cute, and the characters are really nice as well.

1. Fix Toca Boca World Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Toca Boca World: Restarting the app will resolve most errors.
2. Update the Toca Boca World App. Here is how:
   1. On Android goto PlayStore » Search for "Toca Boca World" » Open Toca Boca World » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Toca Boca World » click "UPDATE".
3. Clear Toca Boca World app cache: Clearing cached data will force your app to retrieve the latest data directly from Toca Boca World servers.
   1. On Android, goto Settings » Apps » Select "Toca Boca World" » click Storage » click "Clear Cache".
4. Check Toca Boca World app permissions. If any of these permissions required to use your device's features are disenabled, Toca Boca World might not work.
5. Uninstall and reinstall Toca Boca World. If nothing else has worked, completely uninstall Toca Boca World then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Toca Boca World not working

2. Fix Toca Boca World Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Toca Boca World be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Toca Boca World not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Toca Boca World may not be able to connect to the Internet when running in the background.