Published by Clementoni S.p.A.

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Why should I report an Issue with Cyber Talk?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Clementoni S.p.A. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Cyber Talk

1. Through this robot and its programming activities, you can learn the principles of coding – a very important subject that stimulates the mind so that it can solve queries and problems – while having fun by recording, editing and sending voice messages.

2. After learning how to use all our blocks in the Tutorials area, in this section of the game you can use them as you wish, by programming the robot and adding movements, sounds, light effects, conditions, cycles and procedures in sequence.

3. After the command sequences have been created by manually arranging the cards side-by-side, thanks to augmented reality, the app will be able to read all the codes and recreate the sequence digitally, before sending it to the robot for its execution. Don’t wait any longer!

4. After being edited, the audio messages can be sent to the robot immediately, or inserted in the programming sequences that can be created in the Block-based programming mode.

5. In this mode, you can control the robot in real time, without any delay, by making it move in space and sending sound and light commands.

6. As you gradually advance through the stages, starting from the first level to the tenth level, the app executes a growing number of commands (which can include sounds, movements and light effects) without showing them to you.

7. By exercising in this mode, in which information and descriptions are provided for each block, you will soon be able to use the Programme section autonomously, unleashing your programming skills.

8. Block-based programming is an essential tool to learn the principles of advanced coding.

9. Moreover, you can use it as if it were a walkie-talkie by sending audio messages from the app to the robot and viceversa.

10. On this page you can also access the Gyro mode, in which you can control the movements in real time by tilting your device.

11. In this section you can record voice messages and then edit them by applying amazing voice filters!

Cyber Talk Customer Insights

1. Overall happy and hes loving programming and playing with his robotAbsolutely the most time wasting app and toy I've ever bought doesn't connect to 4 of my devices all matching the appropriate requirements.

2. On my older Android app starts, but Bluetooth scan doesn't find the robot.

3. FIX IT DEVLOPERS!!!If it launches with just a grey screen you need to go the app permissions and enable the permission to talk to nearby devices.

4. One star as the lazy Devs haven't documented the workaround or fixed it in the app.I bought you robot and it's very cool.

5. Return to store! Very dissapointedThis app is trash, I'm stuck on the grey screen, and I waited for like 10 minutes and It just does not work, I do not recommend this app under at all.

6. We design a track where robot needs to perform certain tasks, with the help of block programing, to come to the end.

7. It is shown in the list of Bluetooth devices when scanning directly in the phone though.

8. My work here is doneHello everyone, we finally found a way how to connect through Bluetooth.

9. You need to remember to connect it through this app and not the phone's BT connection service.

10. On my newer Android app won't start (stuck on grey screen).

11. However, the robot itself is great and I was determined to get the app working.

Steps to Troubleshoot & Fix Cyber Talk Issues

1. Fix Cyber Talk Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cyber Talk: Restarting the app will resolve most errors.
  2. Update the Cyber Talk App. Here is how:
    1. On Android goto PlayStore » Search for "Cyber Talk" » Open Cyber Talk » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cyber Talk » click "UPDATE".
  3. Clear Cyber Talk app cache: Clearing cached data will force your app to retrieve the latest data directly from Cyber Talk servers.
    1. On Android, goto Settings » Apps » Select "Cyber Talk" » click Storage » click "Clear Cache".
  4. Check Cyber Talk app permissions. If any of these permissions required to use your device's features are disenabled, Cyber Talk might not work.
  5. Uninstall and reinstall Cyber Talk. If nothing else has worked, completely uninstall Cyber Talk then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cyber Talk not working


2. Fix Cyber Talk Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cyber Talk be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cyber Talk not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cyber Talk may not be able to connect to the Internet when running in the background.

Reported Issues