Published by İSMAİLAĞA - BİLGİ TEKNOLOJİLERİ

Report an issue with Hac.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Hac - Umre Rehberi?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of İSMAİLAĞA - BİLGİ TEKNOLOJİLERİ to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Hac Customer Insights

Steps to Troubleshoot & Fix Hac Issues

1. Fix Hac Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hac: Restarting the app will resolve most errors.
  2. Update the Hac App. Here is how:
    1. On Android goto PlayStore » Search for "Hac" » Open Hac - Umre Rehberi » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hac » click "UPDATE".
  3. Clear Hac - Umre Rehberi app cache: Clearing cached data will force your app to retrieve the latest data directly from Hac servers.
    1. On Android, goto Settings » Apps » Select "Hac - Umre Rehberi" » click Storage » click "Clear Cache".
  4. Check Hac app permissions. If any of these permissions required to use your device's features are disenabled, Hac might not work.
  5. Uninstall and reinstall Hac. If nothing else has worked, completely uninstall Hac then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hac not working


2. Fix Hac Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hac be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hac not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hac may not be able to connect to the Internet when running in the background.

Reported Issues