Published by FlashAcademy on Sep 2, 2024

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Why should I report an Issue with FlashAcademy®?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FlashAcademy to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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FlashAcademy Customer Insights

1. Great for visual learners and pairs well as a supplement to other apps lije duolingo.It's a good app if you have money to invest on it, if you do I think it's worth it.

2. Starting up is slow, switching to scan is slow and starting the camera is slow.I find this really refreshing, way to learn another language and the flash cards and games make you think fast .

3. I am losing my hearing though and this app doesn't have a volume adjustment so it speaks pretty low with no ways of turning up volume.There should be a variation in Spanish and English language just like in Portuguese,➡ Brazilian and Portugal.

4. I just realized going through my email that I paid at least a year of subscription passed when I stopped using the app, and I got this email from Google Play.

5. It would be really helpful honestly!The language learning itself is nice, but they don't warn you about the payment for a new subscription.

6. unlike duolingo even if you haven't paid lessons are available and only some features will be restricted.

7. Either offer more free classes or offer the first month at a reduced price (or one week for free).

8. I love the speaking segments in the courses that grade on how well you pronounce the word and the little notes on the culture.

9. I have only tried the basic version, im about to purchase the 12 months for $47.99. I believe this app is definitely worth the money.

10. Unfortunately subscribing for the year was a nightmare and they declined my subscription which I am disappointed about.

11. But if your bored with apps like DUOLINGO give this one a try.I used this app for the free segments to try it out.

Steps to Troubleshoot & Fix FlashAcademy Issues

1. Fix FlashAcademy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FlashAcademy: Restarting the app will resolve most errors.
  2. Update the FlashAcademy App. Here is how:
    1. On Android goto PlayStore » Search for "FlashAcademy" » Open FlashAcademy® » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FlashAcademy » click "UPDATE".
  3. Clear FlashAcademy® app cache: Clearing cached data will force your app to retrieve the latest data directly from FlashAcademy servers.
    1. On Android, goto Settings » Apps » Select "FlashAcademy®" » click Storage » click "Clear Cache".
  4. Check FlashAcademy app permissions. If any of these permissions required to use your device's features are disenabled, FlashAcademy might not work.
  5. Uninstall and reinstall FlashAcademy. If nothing else has worked, completely uninstall FlashAcademy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FlashAcademy not working


2. Fix FlashAcademy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FlashAcademy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FlashAcademy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FlashAcademy may not be able to connect to the Internet when running in the background.

Reported Issues