Published by MPSOFT APPS

Report an issue with Botany.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Botany - Botany App with Basic?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MPSOFT APPS to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Botany Customer Insights

1. I like the legible, concise, and clear deffinitions given and the many topics covered which makes it more efficient and effective in its purpose.

2. Viewers can learn within minutes without feeling over whelmed, and we can open and close the app with ease and not lose our place.

3. Thank you.Very helpful app to just review all of the basic botany topics.

4. I only hope you continue updating the botany app with new information.

5. You can add more topics to improve.

6. 👍🏻Very infomative and Educational.

7. Good luck.

Steps to Troubleshoot & Fix Botany Issues

1. Fix Botany Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Botany: Restarting the app will resolve most errors.
  2. Update the Botany App. Here is how:
    1. On Android goto PlayStore » Search for "Botany" » Open Botany - Botany App with Basic » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Botany » click "UPDATE".
  3. Clear Botany - Botany App with Basic app cache: Clearing cached data will force your app to retrieve the latest data directly from Botany servers.
    1. On Android, goto Settings » Apps » Select "Botany - Botany App with Basic" » click Storage » click "Clear Cache".
  4. Check Botany app permissions. If any of these permissions required to use your device's features are disenabled, Botany might not work.
  5. Uninstall and reinstall Botany. If nothing else has worked, completely uninstall Botany then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Botany not working


2. Fix Botany Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Botany be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Botany not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Botany may not be able to connect to the Internet when running in the background.

Reported Issues