Published by Soly - Explore Music

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Why should I report an Issue with Soly - Song and Lyrics Finder?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Soly - Explore Music to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Soly Customer Insights

1. Just press the button and it will find your song in a matter of seconds! Also, it scans for the lyrics of the song which is a big plus if you don't know the words! Pretty easy to use.

2. Just press the button and it will find your song in a matter of seconds! Also, it scans for the lyrics of the song which is a big plus if you don't know the words! Pretty easy to use.

3. Besides that it has clean minimalistic UI that is very user-friendly and the lyrics so easy to find! Would gladly recommend it.I must say, this doesn't works with many languages, I can't search for Japanese song lyrics.

4. This is a must-haveI love this app! Being a huge music enthusiast and constantly discovering new music that is not always on the charts or radio, I can easily find the song which I heard somewhere.

5. The song and lyrics finder feature is to the point and works great.

6. Fix your app devsSoly is a great app for finding songs and lyrics.

7. Soly songs and lyrics finder app is very useful.

8. Soly songs and lyrics finder app is very useful.

9. Would be great if you could delete songs one by one in the list of found songs as it currently only allows to delete the whole list.

10. A great app for music identificationI personally found this app to be faster and so much easier to use than any other app with similar features.

11. Nice app!This app is perfect for finding out the name of the song you didn't know a few seconds ago.

Steps to Troubleshoot & Fix Soly Issues

1. Fix Soly Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Soly: Restarting the app will resolve most errors.
  2. Update the Soly App. Here is how:
    1. On Android goto PlayStore » Search for "Soly" » Open Soly - Song and Lyrics Finder » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Soly » click "UPDATE".
  3. Clear Soly - Song and Lyrics Finder app cache: Clearing cached data will force your app to retrieve the latest data directly from Soly servers.
    1. On Android, goto Settings » Apps » Select "Soly - Song and Lyrics Finder" » click Storage » click "Clear Cache".
  4. Check Soly app permissions. If any of these permissions required to use your device's features are disenabled, Soly might not work.
  5. Uninstall and reinstall Soly. If nothing else has worked, completely uninstall Soly then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Soly not working


2. Fix Soly Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Soly be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Soly not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Soly may not be able to connect to the Internet when running in the background.

Reported Issues

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