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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. None of the settings allow me to change this, not even the "change location" button, which just gives me more cities in France.Very Nice app..been using this for a while now and i just love it.

2. The route search process itself could be improved, for instance live journey tracking is a much needed addition.I expected it to let me find the bus to go from a source to a destination (in Dunkirk).

3. Highly recommend to buy a ticket elsewhere.It has be couple of months that the app has some very annoying errors, does not show my tickets or close unexpectedly.

4. The app is not "free" if you read in the GDPR about the data they let third parties take from you.Never mind, I got it to work thanks to support, I had to validate my account.

5. Overall conclusion: trash.Terrible experience to buy a ticket, I ended up using cash.

6. Also Laggy, not intuitive, and not even providing a real payment system with credit card (at least I didn't see it before uninstalling the app).

7. Does not show the actual location of the buses online.

8. Since i don't drive this app is a must for me and sincerely it's prefect, accurate and whenever i have any kind of problem there is always someone to respond my mails..like super quickly and that's great.

9. It shows for a split second a qr code scanner but that's it, worthless and I lost my money."*1. Ridiculously slow.

10. I've come across issues with payment, ticket verification, and route search.

11. What value is the application adding? "Trip planner" is not available on my app, and the developers want my email to tell me when it's ready.

1. Fix MyBus Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyBus: Restarting the app will resolve most errors.
2. Update the MyBus App. Here is how:
   1. On Android goto PlayStore » Search for "MyBus" » Open MyBus » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyBus » click "UPDATE".
3. Clear MyBus app cache: Clearing cached data will force your app to retrieve the latest data directly from MyBus servers.
   1. On Android, goto Settings » Apps » Select "MyBus" » click Storage » click "Clear Cache".
4. Check MyBus app permissions. If any of these permissions required to use your device's features are disenabled, MyBus might not work.
5. Uninstall and reinstall MyBus. If nothing else has worked, completely uninstall MyBus then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyBus not working

2. Fix MyBus Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyBus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyBus not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyBus may not be able to connect to the Internet when running in the background.