Published by Gruppo Spaggiari Parma on Oct 30, 2024

Report an issue with ClasseViva Famiglia.
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Why should I report an Issue with ClasseViva Famiglia?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gruppo Spaggiari Parma to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About ClasseViva Famiglia

1. Abbiamo pensato a questi soggetti e ad un modo nuovo di fare scuola: vivace, partecipato e condiviso attraverso l'utilizzo intelligente della tecnologia. È nato ClasseViva Famiglia, il sistema evoluto per la scuola digitale, un prodotto che guida, accompagna e supporta i genitori coinvolti in questo processo: il “cuore pulsante” dell’attività scolastica.

2. Crediamo che la “classe” sia il fulcro della Scuola: essa costituisce una comunità viva e interattiva di Studenti, Docenti, Famiglie e Alte Professionalità.

3. GooGhywoiu9839t543j0s7543uw1 - aggiungi {info@turatti. digital} all'account GA {330290603} con le autorizzazioni "Gestione utenti" e "Modifica" - data {10/06/2024}.

ClasseViva Famiglia Customer Insights

1. No need to call teachers, you got everything you need in the app.Poor user experience, missing notifications, difficult management of multiple children, hardly customizable, no alternatives.Very useful to get all all information at school no need to call the teachers even when you are absent this app is the best Love this appI can't log in to the app on my phone or website...my email is registered but takes me to 2021...please help.This app is very important in our schoolSince l started using l had never encounter any problem, but it's too early to give 5 stars.

2. The app keeps crashing for seemingly no reason, I've cleared cache and memory, relogged in and it instantly crashes as soon as the home page for the day is loaded.Great app for following child's progress in school in real time.

3. Thanks.It no longer allows me to enter, before it did perfectly... on none of my samsung cell phones did it work again... I already uninstalled and reinstalled multiple times and nothing....Very useful to always be informed on what is going on at school.

4. Also any abscences and lateness are also registered.It's good only that you can't send more than one file at a time.Please modify to send many files at a time.

5. Teacher posts child's grades, homework assignments, what they have done in school each day.

Steps to Troubleshoot & Fix ClasseViva Famiglia Issues

1. Fix ClasseViva Famiglia Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ClasseViva Famiglia: Restarting the app will resolve most errors.
  2. Update the ClasseViva Famiglia App. Here is how:
    1. On Android goto PlayStore » Search for "ClasseViva Famiglia" » Open ClasseViva Famiglia » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ClasseViva Famiglia » click "UPDATE".
  3. Clear ClasseViva Famiglia app cache: Clearing cached data will force your app to retrieve the latest data directly from ClasseViva Famiglia servers.
    1. On Android, goto Settings » Apps » Select "ClasseViva Famiglia" » click Storage » click "Clear Cache".
  4. Check ClasseViva Famiglia app permissions. If any of these permissions required to use your device's features are disenabled, ClasseViva Famiglia might not work.
  5. Uninstall and reinstall ClasseViva Famiglia. If nothing else has worked, completely uninstall ClasseViva Famiglia then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ClasseViva Famiglia not working


2. Fix ClasseViva Famiglia Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ClasseViva Famiglia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ClasseViva Famiglia not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ClasseViva Famiglia may not be able to connect to the Internet when running in the background.

Reported Issues