Contact Aurora Forecast Customer Service

Why should I report an Issue with Aurora Forecast - Northern Lig?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of dziadosz.eu to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Aurora Forecast is app to help you keep track of Aurora Borealis (Northern Lights).

2. It will notify you, when you have the best chance of seeing aurora in your location.

3. With this app, you’ll never miss the northern lights again! - Find the current KP index and probability to see the Northern Lights in your location.

1. Completely and absolutely useless, doesn't appear to have continued support at all.Have used this app for soooo long without a problem.. now, it will not load any information.. I'm truly disappointed, this was the best app.. if it gets fixed I will give it 5 stars againNotifications are a nightmare and hardly ever work.not working well, no solar dataWould be cool if the app wouldn't notify me during the day.Tells that it can't download the fileWhat about the Southern Aurora? No application available for us Aussie enthusiastsI set the alarm to notify me at kp4...it still notifies at kp2...and , if I have turned GPS on, why the f... Doesn't it know when it's light outside and when night....I constantly get messages that I can see auroras at DAYTIME...which moron didn't think about that when he was programing this appI adjusted the settings to notify only with K higher than 4 and it keeps r...

2. Nothing update, can't set our even view maps.

3. UninstallingDoesn't work at all.

1. Fix Aurora Forecast Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Aurora Forecast: Restarting the app will resolve most errors.
2. Update the Aurora Forecast App. Here is how:
   1. On Android goto PlayStore » Search for "Aurora Forecast" » Open Aurora Forecast - Northern Lig » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Aurora Forecast » click "UPDATE".
3. Clear Aurora Forecast - Northern Lig app cache: Clearing cached data will force your app to retrieve the latest data directly from Aurora Forecast servers.
   1. On Android, goto Settings » Apps » Select "Aurora Forecast - Northern Lig" » click Storage » click "Clear Cache".
4. Check Aurora Forecast app permissions. If any of these permissions required to use your device's features are disenabled, Aurora Forecast might not work.
5. Uninstall and reinstall Aurora Forecast. If nothing else has worked, completely uninstall Aurora Forecast then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Aurora Forecast not working

2. Fix Aurora Forecast Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Aurora Forecast be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Aurora Forecast not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Aurora Forecast may not be able to connect to the Internet when running in the background.