Contact The Weather Channel Customer Service

Why chat with our AI The Weather Channel Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of The Weather Channel.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. So I'll be trying a different app for weather.This used to be a great app but now they want to charge 30 dollars a year for a premium service that used to be free, like future radar (past just a couple of hours).

2. I love the random videos of weather related events like tornados and other important major events like bridges collapsing.

3. Also hate that I had to turn off so many different kinds of notifications - I want to be alerted about pertinent weather, not news.

4. Otherwise, I'll uninstall this.It's easy to check the current weather and navigate to more info if needed.

5. Some are full volume audio/video ads that may pop up while you are in a situation where that's inappropriate, and there's no warning or ability to quickly stop it other than not using the app in the first place...so that's what I'm choosing to do...Uninstall the app.This app used to be one of the first downloaded on every new phone.

6. It has all the info I need at home, before and during travel, and check the weather where my family lives.

7. Wish the Weather Channel app had not changed so radically!I used to rely on this app, but I feel like the forecasting has become really unreliable.

8. I've never had to close out an app because an ad just broke the app, at least not a first party app like this.I love the Weather Channel app.

9. Forcing a pop up every tap just ruins the experience.Like this weather info, but no details for the next week.

10. At least for my area, this app is actually the most accurate of the dozens of weather apps I've tried, the problem is the ads.

11. It's a shame that almost every app ( and now the friggin weather channel ) wants in your wallet.

1. Fix The Weather Channel Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Weather Channel: Restarting the app will resolve most errors.
2. Update the The Weather Channel App. Here is how:
   1. On Android goto PlayStore » Search for "The Weather Channel" » Open The Weather Channel - Radar » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Weather Channel » click "UPDATE".
3. Clear The Weather Channel - Radar app cache: Clearing cached data will force your app to retrieve the latest data directly from The Weather Channel servers.
   1. On Android, goto Settings » Apps » Select "The Weather Channel - Radar" » click Storage » click "Clear Cache".
4. Check The Weather Channel app permissions. If any of these permissions required to use your device's features are disenabled, The Weather Channel might not work.
5. Uninstall and reinstall The Weather Channel. If nothing else has worked, completely uninstall The Weather Channel then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Weather Channel not working

2. Fix The Weather Channel Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Weather Channel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Weather Channel not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Weather Channel may not be able to connect to the Internet when running in the background.