Published by jRustonApps B.V. on Dec 11, 2024

Report an issue with My Aurora Forecast & Alerts.
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Why should I report an Issue with My Aurora Forecast & Alerts?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of jRustonApps B.V. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About My Aurora Forecast & Alerts

1. With this app, you'll be seeing the Northern Lights in no time. - Find the current KP index and how likely you are to see the Northern Lights. - View a list of the best locations to view from right now. - Map showing how strong the aurora is around the world, based on the SWPC ovation aurora forecast. - Free push notifications and alerts when auroral activity is expected to be high. - Forecasts for the next hour, several hours and several weeks so you can plan your Northern Lights viewing long in advance (subject to weather conditions). - Tour information so if you're considering to go to locations such as Iceland or even Alaska or Canada, you'll be able to find tours that we can recommend to you. - Completely free of charge for all functionality, no in-app purchases.

2. Built with a sleek dark design, it appeals to both tourists and serious aurora watchers by telling you what you want to know - whether that is exactly how likely you are to see the aurora borealis or details about the solar winds and high-resolution sun imagery.

3. My Aurora Forecast is the best app for seeing the Northern Lights.

4. If you want the latest updates on geomagnetic activity and enjoy viewing the aurora borealis, this app is right for you.

5. This version is ad-supported.

My Aurora Forecast & Alerts Customer Insights

1. It seems that the locations are sorted by distance; you can't call it Best Locations and not have the option to sort by probability from highest to lowest.I had the most incredible experience 4/23/23!! I saw the Northern Lights southeast of the twin cities.

2. The clouds were coming in, but we got to watch for about 20-30 minutes, and the clouds cover came in.I missed the last sittings of the lights last month, so I joined this in order to get notifications.

3. thank you so much for designing and keeping this app running so people like myself who lives in MA get to prepare for a bucket list moment!!! even if you are too far to see for your own eyes its still a good app to have because of the live webcams and the pictures users share.Extremely accurate.

4. As pointed out by some other reviewer, I first unchecked the default option to not send notifications in summer and was able to see the northern lights.

5. Pictures with a "nighttime" mode help get some really awesome pictures.I'm so happy with this app! It's full of intersting worldwide forecasts and live maps.

6. It would be nice to see what seasons I should plan to have outings in for my area.It took a while for this app to mature, but it has become one of my go-to tools for chasing Aurora.

7. You can opt in for notifications when the aurora conditions are good for that night, or within the hour, which is so cool.

8. Well done!App's great, but I think one feature is missing in "Best Locations" window: Sorting by probability.

9. because of it I was able to catch a small glimpse of what people in the poles and surrounding areas get to see most nights.

10. I received multiple notifications April 23 or 24 when the Aurora was showing strong.

11. Thx for your help!!!We had great success using this app while cruising around Iceland in August.

Steps to Troubleshoot & Fix My Aurora Forecast & Alerts Issues

1. Fix My Aurora Forecast & Alerts Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Aurora Forecast & Alerts: Restarting the app will resolve most errors.
  2. Update the My Aurora Forecast & Alerts App. Here is how:
    1. On Android goto PlayStore » Search for "My Aurora Forecast & Alerts" » Open My Aurora Forecast & Alerts » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Aurora Forecast & Alerts » click "UPDATE".
  3. Clear My Aurora Forecast & Alerts app cache: Clearing cached data will force your app to retrieve the latest data directly from My Aurora Forecast & Alerts servers.
    1. On Android, goto Settings » Apps » Select "My Aurora Forecast & Alerts" » click Storage » click "Clear Cache".
  4. Check My Aurora Forecast & Alerts app permissions. If any of these permissions required to use your device's features are disenabled, My Aurora Forecast & Alerts might not work.
  5. Uninstall and reinstall My Aurora Forecast & Alerts. If nothing else has worked, completely uninstall My Aurora Forecast & Alerts then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Aurora Forecast & Alerts not working


2. Fix My Aurora Forecast & Alerts Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Aurora Forecast & Alerts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Aurora Forecast & Alerts not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Aurora Forecast & Alerts may not be able to connect to the Internet when running in the background.

Reported Issues